Data retention policy
We have developed our tools to store your data only for the sole purpose of providing you with the service that led you to use our solution.
We also respect the legal constraints of French law in terms of data retention.
In addition, there may be occasions when a legal or governmental authority authorized to exercise a data retention request requires us to retain your personal data for as long as necessary.
In this case, we may retain your personal data for a longer period corresponding to a limitation period in order to be able to provide details of your transactions with us in the event of claims or disputes.
Data archiving and removal policy
Backups are made daily so that the databases can be restored if necessary. These backups are stored on secure servers with restricted access. In the event that we are forced to restore data, only persons authorized to perform these operations may be required to manipulate the data associated with your user account.
You can request the deletion of your user account and all associates at any time. This procedure can be done from the user account (profile section) and is accompanied by a validation by email. Once the deletion request is confirmed, the account becomes inaccessible and the information is deleted within 30 days.
Data storage policy
Your data is stored on servers hosted within the European Union and is only accessible to persons authorized to work on these servers. After a period of 1 year, all data useful to monitor your services are automatically deleted.
Data center location(s)
Data hosting company
App/service has sub-processors