Data retention policy
Data is kept for as long as the workspace/account exists.
Data archiving and removal policy
Upon customer deletion request, data is removed from the production environment within 24 hours.
Data storage policy
Customer Data is stored in our hosting provider’s data centers to ensure availability and is frequently backed up. We have tested backup and restoration procedures, which allow recovery from a major disaster. Customer Data and our source code are automatically backed up nightly.
Data hosting details
Cloud hosted
Data hosting company
Heroku - AWS
App/service has sub-processors
yes
Guidelines for sub-processors