Data retention policy
Upon termination of the subscription and written request by the client, ActiveCampaign will return or destroy all Personal Information imported into the services by the client, except for backup or archival copies and where applicable law requires its storage for a specified period of time. For more information, please see our DPA located at https://www.activecampaign.com/legal/dpa Data archiving and removal policy
Data storage policy
ActiveCampaign operates globally, which means Personal Information may be stored and processed where we or our service providers are located.
Data center location(s)
United States, Australia
Data hosting details
ActiveCampaign’s primary data and servers are hosted at Amazon Web Services (AWS).
Data hosting company
Amazon Web Services (AWS)
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no