HelpDesk+ makes it easy for your team to create and track help requests and streamlines your support process.- Increase employee satisfaction - Resolve issues faster - Reduce context switching - Increase helpdesk engagementHelpDesk+ provides a tightly integrated 2-way experience that prevents users from needing to access Jira Service Desk portal and moves the full experience to Slack. - Search or browse to create new requests - Intelligent routing to channels for Agents - Discuss the request in a thread with automatic capturing of discussion in JSD - Transition requests and keep your team moving - Add requests on behalf of users via Slack Actions and EmojisExternal subscription required after free trial. See website for details.
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HelpDesk+ will be able to do:
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