Powered by over 1 million authenticated peer reviews and 5 million monthly visitors, G2 is the most comprehensive B2B marketplace in the world. With G2 for Slack, businesses can now receive up-to-the-minute Slack notifications whenever a G2 profile you follow receives a new review.And with the ability to follow any profile on G2, you can quickly take action the minute a happy (or concerned) customer leaves a review on your (or your competitors’) G2 Profile. With this integration:- Sales teams can identify new opportunities. By receiving notifications when a competitor receives a review, you can identify dissatisfied users when they’re most frustrated, understand their true needs, and reach out with the perfect message at the perfect time. - Marketing can engage in the right moments. With up-to-the-minute notifications, you can engage customers when they’re most willing to give positive or constructive feedback, or even act as a customer testimonial or case study subject. - Customer success can strengthen relationships. By being notified on a regular cadence, you can best understand the health of customer accounts, and take appropriate action to ensure each customer feels heard and valued. - Product teams can deliver the best solution. By receiving a consistent flow of user feedback, you can use reviews as a channel to iteratively identify bugs, issues, and areas for improvement.
G2 for Slack will be able to view:
G2 for Slack will be able to do:
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