Create and track a new bug with Integration+ for Jira

What’s it handy for?

Allow everyone on your team to create new issues and track resolution in Jira using Integration+ for Jira, without leaving Slack.

A few uses for this workflow:

  • Product & engineering: Easily create new issues reported in channel
  • Customer support: Tracking customer issues and ensuring resolution

Through the shortcuts menu, anyone can submit a form that then creates an issue in Jira in the project you specify. The process can alert relevant teams to keep everyone informed.

To get started:

  1. Install the Integration+ for Jira Slack app
  2. Download the example
  3. Navigate to Workflow Builder and select “Import”
  4. Once imported, edit the workflow to make sense for your team
  5. Publish and let everyone know about your masterpiece

See it in action:

  1. Install the Integration+ for Jira Slack app.
  2. Creating and publishing the workflow takes only a few minutes. Import the downloadable template, select a channel for the workflow and customize the form to collect important details about the issue.

     

  3. Use the step from Integration+ for Jira, and choose a project and issue type.
  4. Map the form fields into the Jira issue
  5. Customize the message to the user and channel as needed, and publish!

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