Centro
Centro connects Salesforce and Slack without code. Sales, service, and RevOps teams use Centro to keep every conversation tied to a Salesforce record, whether it happens in a channel, a DM, or with an external partner over Slack Connect.:speech_balloon: What Centro does in Slack::clipboard: Create Salesforce Cases from any message. Turn a channel message or DM into a Case in two clicks. Fields map automatically, and the thread stays linked to the record.
:handshake: Work with partners over Slack Connect. Centro runs on a shared Salesforce connection. External partners and customers in Slack Connect channels can submit forms, log cases, and see record updates without a Salesforce license.
:mega: Broadcasts. Send targeted messages from Salesforce to hundreds of channels or users at once. Build audiences from your conversations, trigger sends from Flow, and track delivery and engagement.
:broom: Keep deals updated from Slack. Centro sends triggered notifications when records need attention. Reps update the opportunity in the same thread, no tab switch.
:globe_with_meridians: Experience Cloud. Embed live Slack conversations in your Experience Cloud portals. Community users and internal teams work from the same thread, in sync.
:bulb: Ask questions, get grounded answers. Centro answers questions in Slack using your Salesforce data, with citations back to the source record. AI-generated answers can be inaccurate or incomplete. Centro cites source records so you can verify, and no action is taken without your approval.
:art: White-label ready. Apply your own name and logo so every message, form, and notification carries your brand, not ours.:zap: What Centro does in Salesforce:Discover, organize, and engage Slack channels from any record page.
Embed live Slack conversations inside Salesforce with Live Links.
Automate channel creation, membership, and messaging with Salesforce Flow. No Apex required.:lock: Built for teams that care about governance:SOC 2 attested. Centro processes data between platforms and does not store your record data.
Admin controls for who can create records, send broadcasts, and manage channels.
One horizontal app to manage instead of a stack of point integrations.Centro is 100% focused on the Salesforce and Slack platforms. Install from the Slack Marketplace or Salesforce AppExchange and start a free trial.Keep everything Centro-lized. :white_check_mark:
:handshake: Work with partners over Slack Connect. Centro runs on a shared Salesforce connection. External partners and customers in Slack Connect channels can submit forms, log cases, and see record updates without a Salesforce license.
:mega: Broadcasts. Send targeted messages from Salesforce to hundreds of channels or users at once. Build audiences from your conversations, trigger sends from Flow, and track delivery and engagement.
:broom: Keep deals updated from Slack. Centro sends triggered notifications when records need attention. Reps update the opportunity in the same thread, no tab switch.
:globe_with_meridians: Experience Cloud. Embed live Slack conversations in your Experience Cloud portals. Community users and internal teams work from the same thread, in sync.
:bulb: Ask questions, get grounded answers. Centro answers questions in Slack using your Salesforce data, with citations back to the source record. AI-generated answers can be inaccurate or incomplete. Centro cites source records so you can verify, and no action is taken without your approval.
:art: White-label ready. Apply your own name and logo so every message, form, and notification carries your brand, not ours.:zap: What Centro does in Salesforce:Discover, organize, and engage Slack channels from any record page.
Embed live Slack conversations inside Salesforce with Live Links.
Automate channel creation, membership, and messaging with Salesforce Flow. No Apex required.:lock: Built for teams that care about governance:SOC 2 attested. Centro processes data between platforms and does not store your record data.
Admin controls for who can create records, send broadcasts, and manage channels.
One horizontal app to manage instead of a stack of point integrations.Centro is 100% focused on the Salesforce and Slack platforms. Install from the Slack Marketplace or Salesforce AppExchange and start a free trial.Keep everything Centro-lized. :white_check_mark:
Centro は、以下にアクセスできるようになります :
Centro は、以下を実行できるようになります :
このアプリのセキュリティプラクティスをより理解するには、詳細を確認してください。自分のワークスペースに適したアプリかを見極める方法について詳しくは、Slack のヘルプセンターを参照してください。
一般
プライバシー & データガバナンス
データ保存ポリシー
Data processes in cloud, Centro is not a data controller
データのアーカイブと削除に関するポリシー
Data processes in cloud, Centro is not a data controller
データストレージのポリシー
Data processes in cloud, Centro is not a data controller
データホスティングの詳細
Data processes in cloud, Centro is not a data controller
データホスティング会社
AWS
アプリ / サービスにはサブプロセッサー (副処理者) がいます
yes
サブプロセッサー (副処理者) のガイドライン
大規模言語モデル（LLM）を使用するアプリ / サービス
yes
使用 LLM モデル
OpenAI API
LLM 保存設定
No data retention for training. 30 days of log data
LLM データテナンシーポリシー
Customer data is processed per-request and is not pooled or shared across customers. Each request to the LLM contains only the data needed to answer that specific request, scoped to the requesting user's Salesforce permissions. Customer data is not used t
LLM データレジデンシーポリシー
LLM processing occurs in the United States via the OpenAI API. Centro's infrastructure is hosted in the United States. Data is not processed in other regions. There are opt-in options for EU, please contact security@centro.rocks
認定 & コンプライアンス
SOC 認証
データ削除のリクエストに関する手続き
Submit request to privacy@centro.rocks. We do not retain customer data on systems that are within our control (i.e. Slack and Salesforce). Our service processes data between platforms and is not a data controller.
HIPAA 準拠
no
このアプリが HIPAA コンプライアンスを提示していても、Slack は、Slack Marketplace 記載のものを含め、サードパーティ製アプリプロバイダーとの事業提携契約を締結していません。したがって、アプリを有効にする前に、プロバイダーのコンプライアンスの検証と適切な契約締結はお客様の責任において行う必要があります。
セキュリティ
ペネトレーションテスト最終実施日
2026-03-27
見込み客はリクエストすれば事業計画概要を確認可能
yes
セキュリティアサーションマークアップ言語 (SAML) に対応
no
セキュリティ専任のチームがいます
yes
セキュリティ問題について問い合わせ
privacy@centro.rocks
脆弱性情報公開プログラムが用意されています
no
バグバウンティプログラムが用意されています
no
サードパーティの認証／接続が必要です
yes
このアプリではサードパーティのサービスを使用しています
Gmail and Salesforce as optional services
トークンのローテーションを使用
no