Jam
Jam is the smart screen recorder for software teams. Capture bugs, feedback, QA notes, and customer issues, then share the full context in Slack so teammates can watch, discuss, and act without switching tools. Every screen recording is automatically enriched with the technical context engineers and agents need to fix issues, like repro steps, console and network logs, user actions, device info, and more. How it works:With this integration, you can share screen recordings or screenshots from Jam to any Slack conversation. Send them to public channels, private channels, or direct messages.Sending a Jam to Slack is simple:1. Find a bug and record it with Jam’s browser extension or iOS app
2. Click the Slack button in your recorded Jam
3. Choose where to share: public channel, private channel, or direct message
4. Get an embedded Jam recording that plays right in SlackYour team gets everything they need in Slack:- Watch screen recordings directly in Slack
- View screenshots instantly in any conversation
- See console logs, network errors, device info, and user actions
- Keep all bug discussions and context in one place
- Send the same Jam to an issue tracker or AI agent when it is time to follow upConnect Jam to Slack in three quick steps:1. Install Jam's Chrome extension by visiting http://jam.dev/chrome
2. Open your Jam workspace settings
3. Turn on the Jam integration for Slack and authorize your Slack workspaceAfter connecting, every Jam recording can be played and discussed right where your team already works.
2. Click the Slack button in your recorded Jam
3. Choose where to share: public channel, private channel, or direct message
4. Get an embedded Jam recording that plays right in SlackYour team gets everything they need in Slack:- Watch screen recordings directly in Slack
- View screenshots instantly in any conversation
- See console logs, network errors, device info, and user actions
- Keep all bug discussions and context in one place
- Send the same Jam to an issue tracker or AI agent when it is time to follow upConnect Jam to Slack in three quick steps:1. Install Jam's Chrome extension by visiting http://jam.dev/chrome
2. Open your Jam workspace settings
3. Turn on the Jam integration for Slack and authorize your Slack workspaceAfter connecting, every Jam recording can be played and discussed right where your team already works.
Jam will be able to view:
Jam will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
We are Jam, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Does Jam backup data?
Yes. Our data retention period depends on the frequency of the snapshots.
Frequency Retention period
Hourly 2 days
Daily 7 days
Weekly 4 weeks
Monthly 12 months
Any user may request their data is deleted at any time.
Data archiving and removal policy
Any user may request their data is deleted at any time.
Data storage policy
Does Jam encrypt data?
Yes. Data is encrypted at rest (AES-256) and in transit (HTTPS/TLS).
How does Jam secure its cloud environment?
Access to our cloud services, source code, third-party tools etc. are secured with 2FA.
Data center location(s)
United States
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI
LLM retention settings
Custom data retention settings are available on request on the Enterprise plan.
LLM data tenancy policy
JamGPT is opt-in, meaning your data does not touch the OpenAI API's unless you explicitly opt in by clicking "Yes" when asked.
LLM data residency policy
OpenAI does not use data from JamGPT to train its models. OpenAI added an API policy in March 2023 that "OpenAI will not use
Certifications & compliance
Data deletion request procedure
Any user can request their data is deleted at any time.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@jam.dev
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
yes