Data retention policy
Rattle regularly backs up customer data per Data Backup Policy. By default, Rattle stores its customer's data indefinitely. Rattle might choose to delete the customer’s data at any point after the customer contract ends for efficiency reasons.
Rattle may provide the option for customers to delete data after their subscription
ends. This request must be made by the customer.
Data archiving and removal policy
Data Archiving, Removal Policy Abstract
Rattle securely disposes of both electronic and physical media which adds a layer of protection from the
data being used by unauthorized persons.
To permanently dispose of company issued laptops/workstations, the following steps can be
followed:
1. Encrypt the entire hard disk with a strong algorithm with a random 20-character password and then delete the volume.
2. Delete the data using open source secure delete tools like shred, or writing 0 bits to the disk
3. Destroying the physical media (incineration).
Data storage policy
All data at rest is protected with AES256 encryption, stored in AWS us-west datacenters. Data in transit is encrypted with TLS v1.2
Data center location(s)
United States
Data hosting details
Cloud Hosted
App/service has sub-processors
no