PWN

United Kingdom

Powwownow is GDPR compliant: 5. Retaining and deleting personal data 5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 5.3 We will retain and delete your personal data as follows. (a)Website usage data will be retained for at least 1 year and not more than 14 months following collection. (b) Call record data will be retained for at least 2 years (to comply with the applicable law and regulation) and not more than 26 months following the call. (c) Call recording data will be retained by us for at least 1 year and not more than 14 months following the recording. (You are able to copy the recording file to another location of your choice.) (d) Call content data as it relates to the PowWowNow Webinar product will be retained for 12 Months following the event. (e) Enquiry data will be retained for at least 2 years and not more than 26 months following the enquiry. 5.4 Account data, set-up data, support data, transaction data, correspondence data and CRM data will be retained for at least the longer of: (a) the duration of the service contract to which the data relates plus 2 years; and (b) 7 years following collection, and shall be deleted from our systems not more than 2 months following the end of the minimum retention period. 5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or where necessary for the establishment, exercise or defence of legal claims.

5. Retaining and deleting personal data 5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 5.3 We will retain and delete your personal data as follows. (a)Website usage data will be retained for at least 1 year and not more than 14 months following collection. (b) Call record data will be retained for at least 2 years (to comply with the applicable law and regulation) and not more than 26 months following the call. (c) Call recording data will be retained by us for at least 1 year and not more than 14 months following the recording. (You are able to copy the recording file to another location of your choice.) (d) Call content data as it relates to the PowWowNow Webinar product will be retained for 12 Months following the event. (e) Enquiry data will be retained for at least 2 years and not more than 26 months following the enquiry. 5.4 Account data, set-up data, support data, transaction data, correspondence data and CRM data will be retained for at least the longer of: (a) the duration of the service contract to which the data relates plus 2 years; and (b) 7 years following collection, and shall be deleted from our systems not more than 2 months following the end of the minimum retention period. 5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or where necessary for the establishment, exercise or defence of legal claims.

5. Retaining and deleting personal data 5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 5.3 We will retain and delete your personal data as follows. (a)Website usage data will be retained for at least 1 year and not more than 14 months following collection. (b) Call record data will be retained for at least 2 years (to comply with the applicable law and regulation) and not more than 26 months following the call. (c) Call recording data will be retained by us for at least 1 year and not more than 14 months following the recording. (You are able to copy the recording file to another location of your choice.) (d) Call content data as it relates to the PowWowNow Webinar product will be retained for 12 Months following the event. (e) Enquiry data will be retained for at least 2 years and not more than 26 months following the enquiry. 5.4 Account data, set-up data, support data, transaction data, correspondence data and CRM data will be retained for at least the longer of: (a) the duration of the service contract to which the data relates plus 2 years; and (b) 7 years following collection, and shall be deleted from our systems not more than 2 months following the end of the minimum retention period. 5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or where necessary for the establishment, exercise or defence of legal claims.

yes

User sends us a request and fills in the form we send to them. Once verified we delete or anonymise user's data

no

no

no

security@powwownow.com

no

no

no

no