Runway
Runway is a mobile release management platform that serves as mission control for your mobile org. We integrate with all of your tools, enabling end-to-end automation and seamless coordination throughout app releases and rollouts.When you integrate the Runway app for Slack in Runway, you unlock:• Automatic notifications and alerts about release and rollout status, key milestones, blockers, pending tasks, app health, etc.
• Runway Release ATC, an AI-powered agent you can chat with in DM to get info about releases, take actions, and ask other Runway-related questions. (As with any LLM, responses may contain inaccurate information. Please use your best judgements and cross-reference info where needed.)
• Slash commands that let you grab info about releases on demand, and action certain approvals without leaving Slack
• Automations that can create dedicated channels per-release, and update topics and bookmarks in those channels
• Mapping from Runway users and groups to Slack users and groups, to enable targeted comms and easier user management
• Runway Release ATC, an AI-powered agent you can chat with in DM to get info about releases, take actions, and ask other Runway-related questions. (As with any LLM, responses may contain inaccurate information. Please use your best judgements and cross-reference info where needed.)
• Slash commands that let you grab info about releases on demand, and action certain approvals without leaving Slack
• Automations that can create dedicated channels per-release, and update topics and bookmarks in those channels
• Mapping from Runway users and groups to Slack users and groups, to enable targeted comms and easier user management
Permissions
Runway will be able to view:
Runway will be able to do:
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General
Developer
Runway
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Customer data may be retained as long as the account is in active status. Data enters an “expired” state when the account is voluntarily closed. Expired account data will be retained for 3 days. After this period, the account and related data will be removed. Customers that wish to voluntarily close their account should download their data manually prior to closing their account.
Data archiving and removal policy
If a customer wishes to have their data removed from a closed account sooner than our standard 3-day retention period, an authorized account user can contact us and make the request. The data will be removed within 24 hours of receiving the request.
If a customer account is involuntarily suspended, then there is a 14-day grace period during which the account will be inaccessible but can be reopened if the customer meets their payment obligations and resolves any terms of service violations.
If a customer wishes to manually backup their data in a suspended account, then they must ensure that their account is brought back to good standing so that the user interface will be available for their use. After 7 days, the suspended account will be closed and the data will enter the “expired” state. It will be permanently removed 3 days thereafter (except when required by law to retain).
Data storage policy
Customer data is secured at rest in databases and cloud storage using AES-256 encryption.
Data center location(s)
United States
Data hosting details
Cloud-hosted with primary and secondary zones.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI
LLM retention settings
We have a Zero Data Retention agreement in place with OpenAI.
LLM data tenancy policy
We have a Zero Data Retention agreement in place with OpenAI. Data is isolated from their other customers.
LLM data residency policy
Our OpenAI data processing is carried out in the US.
Certifications & compliance
GDPR commitment
Data deletion request procedure
For data deletion requests, customers can contact us via standard support channels, or any contact method published on our website. Please note that we may ask you to verify your identity before responding to such requests, and that we may not able to provide service without some necessary data.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-06-07
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, PingFederate, Microsoft Entra ID, Google Workspace/Cloud Identity, OpenID, and many others.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@runway.team
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no