Data retention policy
Flocki retains user and workspace data only for as long as necessary to deliver and improve our services. This includes attendance logs, leave records, and usage activity. Data is retained only to support essential functionalities like reporting, compliance tracking, and audit trails.
Workspace admins may request the deletion of this data at any time, and we are committed to honoring such requests promptly and securely.
Data archiving and removal policy
If a workspace becomes inactive (no user activity) or uninstalls the Flocki app, all associated data will be archived for a period of 90 days. This grace period allows organizations time to recover or export records, if needed.
After this 90-day window, all data (attendance records, leave logs, configurations, and metadata) will be permanently and irreversibly deleted from our servers, unless otherwise requested by the workspace admin during the archival period.
Procedure for Handling Data Deletion Requests
Workspace admins may initiate data deletion requests by emailing support@flocki.app with the subject line: “Data Deletion Request.”
To ensure secure and complete processing, the email should include:
Workspace name
Slack Workspace ID (if available)
Confirmation of admin status
Once verified, we will permanently delete all associated data within 7 business days and send a confirmation once the deletion is complete.
Data storage policy
All user and workspace data is securely stored using industry-standard cloud infrastructure hosted in data centers located in the United States and the European Union.
We ensure data security through:
Encryption in Transit: TLS 1.2+
Encryption at Rest: AES-256
Regular Backups and Redundancy Protocols
Role-Based Access Controls (RBAC)
Audit Logging and Monitoring
Our infrastructure partners are SOC 2 and ISO 27001 certified, ensuring enterprise-grade security and compliance.
Procedure for Handling Data Deletion Requests
Workspace admins may initiate data deletion requests by emailing support@flocki.app with the subject line: “Data Deletion Request.”
To ensure secure and complete processing, the email should include:
Workspace name
Slack Workspace ID (if available)
Confirmation of admin status
Once verified, we will permanently delete all associated data within 7 business days and send a confirmation once the deletion is complete.
Data center location(s)
Germany
Data hosting details
Azure + AWS
Data hosting company
Azure + AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
no