Data retention policy
Rock Content will retain Customer Data to help provide our customers with the best experiences with our services and products. Our customers have access to all personally identifiable information collected through their websites, and they may use and disclose such personally identifiable information in accordance with their privacy policies.
Data archiving and removal policy
Rock Content will archive in 3 ways: 1) through websites operated by Rock Content, 2) your use of our services, and 3) information you provide direcly in our products.
Rock content will remove Customer Data in accordance with the following statement: Upon written request and with consent from our customer, if applicable, Rock Content will take reasonable steps to permit you to correct, amend, or delete your personal information that is demonstrated to be inaccurate or incomplete. Please note, permission must be obtained by our customer before any changes may be made.
This process can be initiated via email.
Data storage policy
Rock Content will store Customer Data in accordance with the following statement:
Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. When you do provide us with personally identifiable information, we may use it as follows:
Our customers have access to all personally identifiable information collected through their websites, and they may use and disclose such personally identifiable information in accordance with their privacy policies.
Our service providers, if any, have access to the information we collect in order to help us deliver our service to our customers.
We may disclose the information to third parties when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the rights or property (either intentionally or unintentionally) of Rock Content, our customers or any other user of our customer’s websites.
We may disclose the information in response to the request of a law enforcement agency.
We may disclose the information to third parties when we believe in good faith that the law requires it (such as responding to a subpoena or court order).
We may disclose the information to third parties when we believe in good faith that such action is necessary to enforce any legal terms or conditions that may apply to usage of this website or our customer’s websites.
We may use your data in Marketing campaigns, email marketing and to Sales qualification, which includes contact you via phone or email.
By filling forms in our website you agree to provide us information and to receive promotional and educational content related to Rock Content’s products and services.
We may use your data for recruitment purposes and email marketing with freelancers opportunities.
Rock Content and our customers may use non-personal “aggregated data” to enhance the operation of our software, our customer’s websites, or analyze interest in the areas, or the efficacy of those websites. Rock Content provides its customers with reasonable
mechanisms to ensure that personal identifiable information is relevant to its intended use, accurate and complete.
Please note, Rock Content may disclose personal information in response to lawful requests by public authorities in order to meet any national security or law enforcement requirements.
Data center location(s)
Brazil, United States
App/service has sub-processors
no