Review Flowz: reviews tracking bot
Never miss a review again – Bring your customers' voice in your daily conversations.Receive notifications for every new customer review, or filter out the noise based on the reviews' rating, content, and platform.Tag and translate reviews directly in one-click under each notification.Review replies and updates are threaded under each notification.Receive weekly or daily reports to share an overview of your review collection efforts.Reply to reviews directly within your workspace. Use AI generated reply suggestions, edit them as you wish, and post the reply directly to the review platform.You can also chat with Lenny from anywhere in Slack by calling @reviewflowz. Lenny is an AI-powered conversational assistant with access to all your reviews. You can ask Lenny for statistics or insights into what customers are saying, or to surface testimonials that mention specific topics, Note: Our AI assistants provide suggestions based on the data they have access to and are not infallible. Results may sometimes be inaccurate or incomplete. Use discretion when applying their suggestions.Try it free for 14 days, no credit card required.Supported platforms+ We support the biggest review platforms on the market, including Google My Business, Trustpilot, Yelp, Amazon, Tripadvisor, etc. + We support all the App Stores (iTunes, MacOS store, App Store, Play Store, and Microsoft Store).+ We also boast support for specific B2B review platforms such as G2, Capterra, GetApp, Gartner Peer Insights, Software Advice, Trustradius, Product Hunt, SourceForge, etc.+ And we support most B2B marketplaces such as Wordpress, Shopify, Hubspot, the Salesforce AppExchange, and browser extension marketplaces such as Chrome & EdgePricingTry Reviewflowz for free on a 14 days free trial. No credit card required. The Lite plan starts at $29 / month and comes with support for one Slack channel, and up to 3 review listings. A review listing is a product, location, or app on a review platform. For example, Facebook on the Play Store, your local book store on Google My Business, or Slack on G2. There are no overages on Reviewflowz, but you can add extra review listings at $15 / month each at any time.
Permissions
Review Flowz: reviews tracking bot will be able to view:
Review Flowz: reviews tracking bot will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
REVIEWFLOWZ
Company headquarters location
France
Terms of service
Privacy & data governance
Data retention policy
Reviewflowz will keep all reviews and personal information for the lifetime of the customers' account.
Data archiving and removal policy
Reviewflowz will remove customer data when customers request it explicitly by email on contact@reviewflowz.com, or no less than 1 year after account deletion
Data storage policy
Reviewflowz will store customer data for the lifetime of the customers' accounts, or no more than 1 year after account deletion
Data center location(s)
France, Germany
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT 4o & GPT 4o turbo
LLM retention settings
API data may be retained for up to 30 days, after which it will be deleted. OpenAI will delete your content when we make the request (if you make the request to us). A data deletion request can take up to 30 days to process once it has been received.
LLM data tenancy policy
OpenAI's business terms apply, and we are a EU-based company so OpenAI Ireland Ltd.
LLM data residency policy
OpenAI stores data around the world on Microsoft Azure's cloud. We have no control over the specific data centres being used
Certifications & compliance
Data deletion request procedure
When someone requests Reviewflowz to delete their data via email on contact@reviewFlowz.com, we will delete the data within 90 days
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-06-11
Executive summary is available to potential customers upon request
no
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
contact@reviewflowz.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no