Rollbar
Rollbar is a continuous code improvement platform that helps development teams deploy better software, faster, and quickly recover from critical errors in their code. Rollbar enables developers to focus on continually improving their code and constantly innovating rather than spending time monitoring, investigating, and debugging.
Permissions
Rollbar will be able to view:
Rollbar will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Rollbar, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Rollbar’s standard data retention is 180 days. Through our Compliant SaaS solution we may accommodate data retention plans of varying lengths to meet your compliance and regulatory requirements.
Data archiving and removal policy
On designated plans with data encryption at rest, data removal can be accomplished by destroying the customer’s encryption key from the Rollbar encryption key store. This will have the same effect of removing the data from the database. This option would normally be used to remove all account data.
On plans that do not use the database encryption, data can be purged from the database and will fall out of backups over seven days. This option is also used for one-off deletions of specific data.
Data storage policy
Our primary data center, where data is stored and encrypted at rest, is located in the Iowa region. We also utilize a global points-of-presence network to deliver fast and reliable experience to users anywhere in the world. Our data center provider complies with top certifications, including ISO 27001, AICPA SOC 2 and 3, PCI DSS, HIPAA, and more.
Data hosting details
Cloud hosted using Google Cloud Platform
Data hosting company
Google Cloud Platform
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
Requests for data deletion can be submitted to support@rollbar.com for further assistance.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2021-05-05
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, Google, GitHub, BitBucket
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@rollbar.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no