BetterUp
BetterUp — The Human Transformation Platform for professional coaching, immersive learning, and actionable insights designed for everyone.With the BetterUp app for Slack, you can stay connected to your growth without leaving your workspace. Once your organization’s BetterUp account is connected to Slack (one-time setup), the app automatically sends helpful, timely notifications—such as reminders for upcoming coaching sessions, new messages from your coach, and meaningful updates in your BetterUp journey.You can even reply to messages from your coach directly within Slack, making it easier than ever to stay engaged and supported throughout your development experience.AI-Powered Guidance
For teams with access to AI features, the BetterUp app offers AI-enabled support that provides development insights and coaching-aligned guidance where you work. Ask questions, explore growth topics, and receive recommendations grounded in BetterUp’s frameworks.Important Disclaimer
The BetterUp app for Slack uses AI to generate responses, which may be inaccurate or incomplete. Always verify critical information or consult your BetterUp coach when needed.
For teams with access to AI features, the BetterUp app offers AI-enabled support that provides development insights and coaching-aligned guidance where you work. Ask questions, explore growth topics, and receive recommendations grounded in BetterUp’s frameworks.Important Disclaimer
The BetterUp app for Slack uses AI to generate responses, which may be inaccurate or incomplete. Always verify critical information or consult your BetterUp coach when needed.
BetterUp will be able to view:
BetterUp will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
BetterUp
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
BetterUp maintains records until they are no longer needed, or until requested to delete or destroy in alignment with Data Classification and Handling Policy requirements.
Data archiving and removal policy
BetterUp maintains records until they are no longer needed, or until requested to delete or destroy in alignment with Data Classification and Handling Policy requirements.
Data storage policy
BetterUp maintains records until they are no longer needed, or until requested to delete or destroy in alignment with Data Classification and Handling Policy requirements.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
claude-3-7, gpt-4.1-mini, gpt-4o-mini, claude-3-7-sonnet-
LLM retention settings
for openAI- 30 days in the US, 0 days in Europe
for Anthropic via AWS bedrock, 30 days
LLM data tenancy policy
The AWS hosted LLM does not have access to our data and thus no deletion schedule is necessary. The 30 day deletion window is for our other LLM provider, OpenAI who is authorized to retain limited data for up to 30 days including transient generative data
LLM data residency policy
US data stays in the US, and EU data stays within the EEA boundary
Certifications & compliance
Data deletion request procedure
Data subjects may submit a request via customer support, which will be triaged and processed internally within 30 days.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
BetterUp supports SAML 2.0-based SSO with any standards-compliant Identity Provider, including Okta, OneLogin, Google Workspace, Microsoft Azure AD/ADFS, and Ping Identity.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@betterup.co
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no