Scribe
The best teams & AI agents run on Scribe.Scribe automatically captures how work gets done, turning your browser or desktop workflow into a step-by-step guide with text and screenshots. Process documentation that writes itself, ready to share the moment you finish. Six million people use Scribe, and it's trusted by 94% of Fortune 500 companies. Sensitive data can be automatically redacted during capture.How often do teammates ping you "how do I…?" in Slack? With Scribe for Slack, the answer is already there or one slash command away:- Find guides without leaving Slack. Type /scribe search [query] to search the Scribes and Pages in your Scribe teams, right from any channel.
- Share links teammates can open. Post a Scribe or Page link and get a rich preview — and if teammates don't have access, a prompt to grant it on the spot. Fewer "I don't have permission" reply threads.
- Capture answers on demand. Type /scribe capture to kick off a new capture right from the conversation.Onboarding a new teammate, deflecting repeat IT and helpdesk questions, or building out your knowledge base of SOPs. Scribe keeps every how-to one command away.About Scribe
Scribe gives your teams and AI agents the context to do their best work:- Capture: Documentation that writes itself. Press record, do your process as usual, and Scribe automatically generates a step-by-step guide.
- Optimize: Discover and improve workflows with AI. Scribe analyzes how work gets done to surface bottlenecks and inefficiencies.
- Share links teammates can open. Post a Scribe or Page link and get a rich preview — and if teammates don't have access, a prompt to grant it on the spot. Fewer "I don't have permission" reply threads.
- Capture answers on demand. Type /scribe capture to kick off a new capture right from the conversation.Onboarding a new teammate, deflecting repeat IT and helpdesk questions, or building out your knowledge base of SOPs. Scribe keeps every how-to one command away.About Scribe
Scribe gives your teams and AI agents the context to do their best work:- Capture: Documentation that writes itself. Press record, do your process as usual, and Scribe automatically generates a step-by-step guide.
- Optimize: Discover and improve workflows with AI. Scribe analyzes how work gets done to surface bottlenecks and inefficiencies.
Scribe will be able to view:
Scribe will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Colony Labs, Inc. dba Scribe
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Scribe's data retention policy is indefinite by default. This is to ensure that Scribe can comply with a variety of customer retention requirements. Customers and users may request data deletion at any time via support@scribehow.com.
Data archiving and removal policy
Scribe’s Data Deletion Policy describes how customer data is deleted in connection with the cancellation or termination of a Scribe account.
This policy applies to all data collected by Scribe except:
- data that resides in any Scribe product or service not covered by this policy
- data that resides in third-party services managed and hosted by third parties, with the exception of the company’s infrastructure provider
- data that resides in Scribe products or services that are in beta, testing, or an early access program (with the exception of PII subject to GDPR and CCPA requirements).
It is Scribe’s policy to store data indefinitely unless otherwise requested by customers.
Scribe may provide the option for customers to delete data after their subscription ends. This request must be made by the customer, and Scribe may require additional ID verification. Scribe should hard delete all information from currently-running production systems within 30 days of the deletion request.
Only the following employees can delete customer data in the event that Scribe is required to do so:
Scribe Production Engineers
Data storage policy
Scribe uses resources to store and encrypt sensitive data. To keep data encrypted at rest, Scribe ensures that all new and existing resources use our cloud infrastructure provider's server-side encryption. By default, cloud infrastructure provider encryption uses data center provider-owned or cloud services provider-managed keys stored in a KMS. Specific services can also be configured to use customer-managed encryption keys using KMS or customer-supplied encryption keys.
Our cloud infrastructure server-side encryption uses one of the strongest block ciphers available, 256-bit Advanced Encryption Standard (AES-256), to encrypt Scribe data.
Data hosting details
Scribe hosts data in an encrypted virtual private cloud environment. Scribe uses an industry-standard data center provider that is ISO 27001 and SOC 2 compliant.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
Data deletion request procedure
This request for deletion must be made by the customer via support@scribehow.com, and Scribe may require additional ID verification. Scribe should hard delete all information from currently-running production systems within 30 days of the deletion request.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-07-15
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Scribe supports most SSO providers. Please reach out to support@scribehow.com with any questions concerning SSO providers.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@scribehow.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Please refer to Scribe's sub-processors. https://scribehow.com/legal/subprocessors
Uses token rotation
no