Flockjay
Don’t let great ideas die in Slack! The Flockjay Sales Elevation Platform allows you to capture your sales team’s best practices within their flow of work and easily converts them into actionable training material for new and existing sales reps to complete. The Flockjay Integration for Slack will allow users to easily add messages in Slack to Flockjay as posts.Disclaimer: If Flockjay AI features are requested to be enabled, Flockjay will utilize artificial intelligence (AI) to generate responses. While we strive to provide accurate responses, please note that AI technology is constantly evolving, and therefore, there may be instances where the responses generated by this app are not entirely accurate. We do not guarantee the accuracy of the responses generated by the app and advise users to exercise discretion and use the responses at their own risk. We are not responsible for any errors or inaccuracies in the responses provided by this app.
Permissions
Flockjay will be able to view:
Flockjay will be able to do:
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General
Developer
Flockjay Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Flockjay retains information for as long as the company has a continued need for it or where legal or regulatory requirements apply. Once data is no longer required, it is either disposed of or archived. While disposal is the preferred outcome for data that is no longer required, archival is an option when there is reason to believe there may be some uncertainty regarding future requirements for aged data. Data owners are responsible for determining the appropriate retention period(s) for their data through consultation with the Legal Department and the IT Department. Business units carefully consider the costs and legal risks associated with data retention vs. archival or data destruction when establishing retention standards for their data. Both the data owners and the IT Department are responsible for ensuring that the agreed-to retention requirements are being met. Should a data owner desire to retain confidential information beyond its retention period, they must receive approval from their business unit’s executive management and notify the IT Department of such an approval. The IT Department references data retention commitments as outlined in Flockjay’s Master Services Agreements while performing annual purges and archivals of information, or as otherwise needed in accordance with its Master Services Agreements. When a storage device within a datacenter has reached the end of its useful life, it is Flockjay’s policy to have it decommissioned in a manner that prevents customer data from being exposed to unauthorized individuals using techniques detailed NIST 800-88 (“Guidelines for Media Sanitization”).
Data archiving and removal policy
Flockjay retains information for as long as the company has a continued need for it or where legal or regulatory requirements apply. Once data is no longer required, it is either disposed of or archived. While disposal is the preferred outcome for data that is no longer required, archival is an option when there is reason to believe there may be some uncertainty regarding future requirements for aged data. Data owners are responsible for determining the appropriate retention period(s) for their data through consultation with the Legal Department and the IT Department. Business units carefully consider the costs and legal risks associated with data retention vs. archival or data destruction when establishing retention standards for their data. Both the data owners and the IT Department are responsible for ensuring that the agreed-to retention requirements are being met. Should a data owner desire to retain confidential information beyond its retention period, they must receive approval from their business unit’s executive management and notify the IT Department of such an approval. The IT Department references data retention commitments as outlined in Flockjay’s Master Services Agreements while performing annual purges and archivals of information, or as otherwise needed in accordance with its Master Services Agreements. When a storage device within a datacenter has reached the end of its useful life, it is Flockjay’s policy to have it decommissioned in a manner that prevents customer data from being exposed to unauthorized individuals using techniques detailed NIST 800-88 (“Guidelines for Media Sanitization”).
Data storage policy
All data transmitted to and stored in Flockjay’s Production Environment resides within the United States of America.
Flockjay’s Production Environments are all automatically backed up on secure, access-controlled, and redundant storage after each code branch deployment as described in the Software Development Lifecycle process. These backups are stored in an encrypted Amazon S3 bucket and used to automatically bring up the Flockjay Software and Services back online in the event of an outage. Every change to data stored as part of the Flockjay Software and Services is written to write-ahead logs, which are shipped to multi-datacenter, high-durability storage. In the unlikely event of unrecoverable hardware failure, these logs can be automatically 'replayed' to recover the database to within seconds of its last known state.
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
GPT4o
LLM retention settings
GPT4o (from OpenAI), the LLM we are using is not configured to retain any customer data or information.
LLM data tenancy policy
We are using GPT4o model (from OpenAI), as per their policy they connect users to their closest servers as they have distributed servers.
https://openai.com/enterprise-privacy/
LLM data residency policy
We are using GPT4o model (from OpenAI) and here is their Residency Policy : https://openai.com/enterprise-privacy/
Certifications & compliance
Data deletion request procedure
We only store user’s Slack ID to connect their account on Flockjay to Slack and send notifications. User can email support@flockjay.com to have this information removed.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-01-19
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Google
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
dev@flockjay.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no