MaxIQ
MaxIQ is the first platform purpose-built for B2B Customer Journey Management.
We help RevOps, Sales Ops, and Customer Success leaders accelerate deals, improve retention, and drive expansion by transforming customer journeys into predictable revenue engines.With MaxIQ’s integration for Slack, your team stays aligned and responsive through real-time updates delivered directly in Slack.Get notified when:Opportunity value changesCustomer or prospect engagement dropsHigh-priority deals lack a next step or meetingOpportunities progress or regress through pipeline stagesKey stakeholder coverage is insufficientStay proactive and drive accountability—all from within your existing Slack workspace.
We help RevOps, Sales Ops, and Customer Success leaders accelerate deals, improve retention, and drive expansion by transforming customer journeys into predictable revenue engines.With MaxIQ’s integration for Slack, your team stays aligned and responsive through real-time updates delivered directly in Slack.Get notified when:Opportunity value changesCustomer or prospect engagement dropsHigh-priority deals lack a next step or meetingOpportunities progress or regress through pipeline stagesKey stakeholder coverage is insufficientStay proactive and drive accountability—all from within your existing Slack workspace.
MaxIQ will be able to view:
MaxIQ will be able to do:
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General
Developer
MaxIQ
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
End user data collected to assist with access and authentication to our services and includes ‘name’, ‘email’, and `profile_pic` of all MaxIQ users. We keep your data indefinitely unless you request deletion by contacting us directly. MaxIQ retains data as long as MaxIQ has a need for its use, or to meet regulatory or contractual requirements. Once data is no longer needed, it is securely disposed of or archived. MaxIQ in consultation with legal counsel may determine retention periods for data. You may request the deletion of your account by emailing MaxIQ’s team at support@getmaxiq.com.
Please visit our Privacy Policy here - https://www.getmaxiq.com/privacy-policy
Data archiving and removal policy
End user data collected to assist with access and authentication to our services and includes ‘name’, ‘email’, and `profile_pic` of all MaxIQ users. We keep your data indefinitely unless you request deletion by contacting us directly. MaxIQ retains data as long as MaxIQ has a need for its use, or to meet regulatory or contractual requirements. Once data is no longer needed, it is securely disposed of or archived. MaxIQ in consultation with legal counsel may determine retention periods for data. You may request the deletion of your account by emailing MaxIQ’s team at support@getmaxiq.com
Please visit our Privacy Policy here - https://www.getmaxiq.com/privacy-policy
Data storage policy
All MaxIQ files stored in S3 are encrypted using industry-standard AES-256
encryption with AWS-managed keys. S3 encrypts each object on the server, using a
unique key, and then further encrypts the keys themselves with a master key stored
in AWS KMS.
Data stores are configured to enable encryption at rest.
Data stored in MaxIQ's AWS RDS instances, as well as its automated backups and
snapshots, is encrypted using industry-standard AES-256. Encryption keys are AWS-
managed, stored in AWS KMS, and key usage is audited.
Data center location(s)
United States
Data hosting details
We have our application data hosted on AWS Managed RDS Service and AWS Managed S3 Service on Public Cloud.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
We would delete the data of customers in case of customer requests or service discontinuation.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-12-02
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Salesforce, Google, Office365
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@getmaxiq.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
yes
Third party services used by this app
Salesforce, Gmail and Google Calendar
Uses token rotation
no