Data retention policy
Screeb will retain Customer data in accordance with General Data Protection Regulation (EU GDPR).
Data of inactive users are removed automatically after 3 years.
Data archiving and removal policy
Under Article 17 of the GDPR, individuals have the right to have personal data erased. This is also known as the 'right to be forgotten'. The right only applies to data held at the time the request is received. It does not apply to data that may be created in the future. We remove data upon request, either for a single customer user or for the global customer account. The request usually takes 2 open days. Please contact us on support or at support@screeb.app.
For reliability reasons, we don't alter backups. Personal data will be deleted permanently at the end of the backup retention period (from 7 days to 1 month).
Data collected by Screeb can be anonymous. If Screeb is not able to identify the end-user doing a direct removal request, the demand will be rejected. A request coming from the Screeb customer will be accepted immediately.
Data from inactive visitors are removed automatically after 3 years.
Data storage policy
Under Article 17 of the GDPR, individuals have the right to have personal data erased. This is also known as the 'right to be forgotten'. The right only applies to data held at the time the request is received. It does not apply to data that may be created in the future. We remove data upon request, either for a single customer user or for the global customer account. The request usually takes 2 open days. Please contact us on support or at support@screeb.app.
For reliability reasons, we don't alter backups. Personal data will be deleted permanently at the end of the backup retention period (from 7 days to 1 month).
Data collected by Screeb can be anonymous. If Screeb is not able to identify the end-user doing a direct removal request, the demand will be rejected. A request coming from the Screeb customer will be accepted immediately.
Data from inactive visitors are removed automatically after 3 years.
Data center location(s)
France
Data hosting company
OVH + Scaleway
App/service has sub-processors
no
App/service uses large language models (LLM)
no