Relay.app
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Relay.app is a modern, crafted automation platform with deeper integrations, better features, and more flexibility.Relay.app integrates with all the apps your team already uses, like HubSpot, Salesforce, Gmail, Jira, Asana, Calendly, Notion, and Airtable, etc.With Relay.app, you can automatically trigger workflows from actions in Slack, send messages, create and update channels, assign tasks, send forms, and more!Great use cases for Relay.app + Slack
* Post customer onboarding updates to a Slack channel
* Add a bug to your issue tracker when a reaction is added to a message
* Send a form to a teammate to gather information about a new project
* Ask a channel whether a support request is high priority or notGet started
* Sign up for free at relay.app/signup (see pricing plans for teams of every size)
* Explore our template gallery of real-world use cases, and import one to get started in minutes
* Questions? Reach out to support@relay.app
* Post customer onboarding updates to a Slack channel
* Add a bug to your issue tracker when a reaction is added to a message
* Send a form to a teammate to gather information about a new project
* Ask a channel whether a support request is high priority or notGet started
* Sign up for free at relay.app/signup (see pricing plans for teams of every size)
* Explore our template gallery of real-world use cases, and import one to get started in minutes
* Questions? Reach out to support@relay.app
Permissions
Relay.app will be able to view:
Relay.app will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Relay.app Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Data archiving and removal policy
The users can request to remove their data by going to their Settings -> General page, and click on "Delete Account", this lets the users delete data associated with them. Relay.app will confirm the user is owner of the data then deletes all of their data from the database.
The users have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain their Personal Data to provide them with the Services or complete a transaction or other action they have requested. If their deletion request is subject to one of these exceptions, we may deny their deletion request.
Data storage policy
The users' data is stored using industry standard encryption on well established providers. We are also SOC2 Type II certified; read more at https://www.relay.app/security.
Data center location(s)
United States
Data hosting details
Cloud, primarily AWS
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
ChatGPT, Claude, Gemini
LLM retention settings
OpenAI, Anthropic, and Google Workspace are not permitted to use customer data for model training purposes or to retain or use it beyond the scope of the processing the users' requests. Users are explicitly requesting to use an LLM in our app.
LLM data tenancy policy
OpenAI, Anthropic, and Google Workspace operate in the US
LLM data residency policy
OpenAI, Anthropic, and Google Workspace store data in the US
Certifications & compliance
SOC attestation
Data deletion request procedure
The users can request to remove their data by going to their Settings -> General page, and click on "Delete Account", this lets the users delete data associated with them. Relay will confirm the user is owner of the data then deletes all of their data from the database.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-10-15
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Google auth
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@relay.app
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Subprocessors are available here: https://www.relay.app/subprocessors
Uses token rotation
yes