Superthread & Slack Integration

Superthread

Description Permissions Security & Compliance

Go from idea to execution with project management, task tracking, and documentation – all in one app. Connect Superthread with Slack to streamline communication and keep your team in the loop.Superthread agents in Slack
• Connect a Superthread custom agent to the Slack channels you choose, with read, read and reply, or read and write access per channel.
• Mention the agent's @handle to ask a question or hand it work. It replies in the thread, and replies in that thread continue the conversation.
• Start agents from new messages, keywords or emoji reactions.
• New posts the agent wants to make are approved by the agent's owner, right in Slack.Notifications
• Notify a channel when there is activity in a board. For example notify #engineering channel when a card is added to the Engineering board in Superthread.
• Receive personal notifications of Superthread activity in Slack. Customise which notifications you would like to receive here.
• Reply to Superthread comments directly from Slack.Link previews
• Connect your Slack workspace to Superthread to preview key information from Superthread cards and pages when teammates paste links to them in Slack messages.AI accuracy
Superthread agents use AI and may generate inaccurate or incomplete responses. Check important information and review proposed actions before relying on them.

Superthread will be able to view:

Superthread will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

Superthread IO Ltd will store data in accordance with the General Data Protection Regulation (GDPR) under the terms described in our privacy policy. We retain data for no longer than is necessary for the purposes for which it was processed.

Data archiving and removal policy

The deletion of customer data may result in the deletion and/or de-identification of other information associated with the customer, like uploads and comments. Superthread may retain other information pertaining to customers as long as necessary for the purposes described in our privacy policy. This may include keeping other information after you have deactivated or deleted your account for the period of time needed for Superthread to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, enforce agreements, or archival, statistical, or research purposes. All users can request for their data to be deleted at any time by contacting us via email at contact@superthread.com. An organization's workspace can be deleted at any time, and will result in the deletion of any associated cards, pages, projects, and comments created within that workspace. Superthread will retain and remove data in accordance with the General Data Protection Regulation (GDPR) and will remove data on request within 30 days.

Data storage policy

Superthread may collect and receive Customer Data, and other information and data in a variety of ways: • Individuals sign up for the service and sign in with Google, or with an email and login code • Individuals are invited to join an organization's workspace by another team member via email • Individuals add an avatar, email, display name through their user account settings. When customers connect Superthread to Slack, authorization tokens are encrypted in transit, and at rest. Superthread does not ask you for personal information unless we truly need it. Superthread does not share your personal information with anyone except to comply with the law, develop our products, or protect our rights. Superthread does not store personal information on our servers unless required for the on-going operation of the service.

Data center location(s)

United Kingdom

Data hosting details

Cloud hosted

Data hosting company

AWS

App/service has sub-processors

yes

Guidelines for sub-processors

https://www.superthread.com/terms/data-processing-terms#sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Anthropic Claude Opus, Sonnet and Haiku (5.5, 5, 4.6 and Haiku 4.5 families), and OpenAI GPT-6.1, GPT-6, GPT-5.6 and GPT-5.4 families, selected in the agent settings. Existing non-agent AI features may also use OpenAI GPT-4.1 / GPT-4o.

LLM retention settings

Content an agent reads or produces is kept in its run history in AWS London until the run, agent or workspace is deleted, or on request. Anthropic and OpenAI process it under agreements that prohibit training on it.

LLM data tenancy policy

To carry out agent tasks, only the relevant content is sent to our AI sub-processors (Anthropic and OpenAI) via their commercial APIs. They process it on our behalf and may not use it to train their models.

LLM data residency policy

Superthread stores customer data, including agent conversations, in AWS eu-west-2 (London, UK). LLM requests are processed by Anthropic and OpenAI, primarily in the United States.

Certifications & compliance

Security