Skypher US
Skypher Bot for Skypher US CustomersSkypher Bot helps you work faster and stay informed inside Slack:- Receive real-time notifications when you're assigned tasks or when key security events occur.
- Effortlessly upload questionnaires to Skypher using the /skypher command.
- Get fast answers from Skypher AI about your security knowledge base—right where you work.AI Disclaimer:
Skypher Bot uses AI to generate responses. AI-generated answers may be inaccurate or incomplete. Please review all information carefully before taking action.
- Effortlessly upload questionnaires to Skypher using the /skypher command.
- Get fast answers from Skypher AI about your security knowledge base—right where you work.AI Disclaimer:
Skypher Bot uses AI to generate responses. AI-generated answers may be inaccurate or incomplete. Please review all information carefully before taking action.
Skypher US will be able to view:
Skypher US will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Skypher
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Skypher Bot retains user-submitted data only as long as necessary to provide the Service. Task notifications and AI prompts are processed in real time and not permanently stored. Uploaded questionnaires are stored according to your Skypher account settings. Usage data may be kept briefly for analytics and improving the Service.
Data archiving and removal policy
Users can request deletion of Skypher Bot data at any time by contacting support@skypher.co
. Upon request, all associated data is permanently deleted within 30 days. No archived copies are retained beyond this period, unless legally required.
Data storage policy
We host our data using a multi-tenant architecture on Amazon Web Services (AWS). Customer data is logically segregated by organisation ID, and we utilize multiple geographical availability zones for data replication.
Our data is stored in AWS data center facilities, which are ISO 27001:2013 certified and undergo periodic SOC 1 and SOC 2 Type 2 report audits. Additionally, we have a continuous backup program for our database and employ secure deletion and disposal procedures for retired media.
Data center location(s)
United States
Data hosting details
AWS cloud hosting
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI, Claude, Mistral
LLM retention settings
LLMs are configured for zero data retention. On top of that we apply anonymization masking to obfscucate any reference to a customer before sending text to the LLM
LLM data tenancy policy
For openAI, Cloud API is used (multi tenant). For Claude we use AWS bedrock which is a deployment of claude on AWS infrastructure (multi tenant, serverless).
For Mistral, we self host our own model
LLM data residency policy
All LLMs run in the US. For AWS it runs either in us-west-1 (North California) or us-west-2 (Oregon).
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
Users can request that we stop processing or delete their personal information. These requests can be made directly from the software or by reaching out to our support teams via phone, email, or live chat. Once a request is received, we will delete the personal information we hold about the user from our records. Additionally, this deletion can also be performed by any customer admin from the Skypher Inc. admin console.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-03-06
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Google, Microsfot, Okta, Jumpcloud, custom SAML and others
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@skypher.co
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
AWS (cloud provider). LLM services (optional, see above). Optionnally integrations with tools used by the user such as Slack, Salesforce, Teams etc.
Uses token rotation
no