Warmly
De-anonymize the individuals and companies visiting your site and monitor their buying signals. In sales, timing is everything. Warmly delivers key visitor information straight to your team's Slack channels for immediate action.Warmly for Slack helps your team respond faster to high-intent website visitors by delivering real-time alerts directly into Slack.When someone visits your website, engages with specific pages, or performs key actions, Warmly identifies the individual and the company behind the visit — including details like name, title, email, location, company size, and industry. The app then sends this information straight to a designated Slack channel (like #sales) or via direct message to relevant team members.Within Slack, your team can:
- View session details to see what pages the visitor interacted with
- Start a live chat with the visitor (when available)
- Take immediate action on high-quality leads, directly from SlackThe Warmly app installs as a bot for Slack and works by pushing contextual, actionable insights into your workspace — helping sales, marketing, and success teams stay aligned and move fast.All alert preferences and visitor tracking configurations are managed via the Warmly dashboard.
- View session details to see what pages the visitor interacted with
- Start a live chat with the visitor (when available)
- Take immediate action on high-quality leads, directly from SlackThe Warmly app installs as a bot for Slack and works by pushing contextual, actionable insights into your workspace — helping sales, marketing, and success teams stay aligned and move fast.All alert preferences and visitor tracking configurations are managed via the Warmly dashboard.
Warmly will be able to view:
Warmly will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Warmly, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Warmly retains user data collected through its App for Slack for as long as necessary to fulfill the purposes outlined in its Privacy Policy and Terms of Service, including providing core functionalities (e.g., user profile enhancements), complying with legal obligations, and improving services. This data may include personal information such as names and email addresses, Slack profile details, and usage data like logs and timestamps. Warmly regularly reviews its data retention practices to ensure they remain aligned with these purposes and promptly responds to user or administrator requests to delete personal information, subject to contractual or legal requirements. When a Slack workspace becomes inactive or is closed, Warmly typically retains related data for a reasonable period (e.g., 30–90 days) before securely deleting or anonymizing it, helping to accommodate potential reactivation or compliance needs.
Data archiving and removal policy
Warmly uses a systematic archival process to move data linked to inactive Slack workspaces or closed accounts to a restricted-access environment. This approach helps maintain efficient database performance while providing a secure mechanism for data retrieval if reactivation or legal inquiries arise. When a user or Slack workspace administrator requests removal of specific data, Warmly verifies the request and follows a secure deletion process that includes industry-standard methods to make the data unrecoverable. Backup systems are similarly cleaned of this data following their normal rotation cycle. However, Warmly may retain certain information in a secure environment if legally required or if ongoing disputes and audits necessitate it, ensuring legal and regulatory obligations are consistently met.
Data storage policy
Warmly stores its App for Slack data on reputable, industry-standard cloud infrastructure with robust security measures to safeguard against unauthorized access. All data is encrypted both in transit (using SSL/TLS) and at rest, and access to live systems is restricted to authorized personnel using multi-factor authentication, abiding by the principle of least privilege. Separate environments for development, staging, and production further protect live data from accidental exposure. Additionally, Warmly continuously monitors its systems for anomalies and conducts periodic security reviews to maintain compliance with applicable standards. In the event of a security incident, Warmly has a dedicated response plan to quickly investigate, mitigate risks, and notify affected parties and relevant authorities, as required by law.
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
GCP
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
Warmly’s procedure for handling data deletion requests begins when a user or Slack workspace administrator contacts Warmly’s support team (support@warmly.ai) with a clear request to remove specific personal data. Upon receiving this request, Warmly verifies the identity of the requester and confirms whether any contractual or legal obligations require the data to remain stored (e.g., for auditing or dispute resolution). If no such obligations exist, Warmly schedules the data for secure deletion from its active databases, employing industry-standard methods to ensure it cannot be recovered. After primary deletion, any remaining copies on backup systems are systematically purged according to Warmly’s backup retention cycle. Once the process is complete, Warmly notifies the requester that the deletion has been carried out in accordance with the Privacy Policy and Terms of Service.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-03-12
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
Google, Microsoft
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
dev@warmly.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no