Data retention policy
Niteo will retain Customer Data up to a year after the customer made the last login, this includes PII and login information.
Data archiving and removal policy
Niteo will remove Customer Data in accordance with GDPR directive, request for removal can be sent to support@paretosecurity.com.
Upon customer deletion, NIteo deletes customer data from our production environments within 24 hours and backups are deleted within 14 days.
Data storage policy
Customer Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. We have well-tested backup and restoration procedures, which allow recovery from a major disaster. Customer Data and our source code are automatically backed up nightly. Backups are fully tested at least every 90 days to confirm that our processes and tools work as expected.
Data center location(s)
Netherlands
Data hosting details
Cloud hosted
Data hosting company
Heroku
App/service has sub-processors
no