Chat Aid
Stop searching across Slack, Google Drive, Notion, and Jira. Just ask Chat Aid.Chat Aid is an AI-powered knowledge assistant that connects to 40+ data sources and delivers accurate, source-cited answers directly in Slack. Ask questions in any channel, DM, or let Auto-Answer handle them automatically.:dart: Why teams choose Chat Aid
- Highly accurate responses with source citations—no hallucinations
- Answers in seconds, not minutes of searching
- Learns from your company's actual data, not generic AI:speech_balloon: How it works in Slack
- DM Chat Aid — Ask questions privately, get instant answers
- @mention in channels — Get answers where your team can see them
- Auto-Answer — Chat Aid automatically answers questions without being mentioned
- Thread Summaries — Catch up on long discussions with one click
- Message Shortcuts — Right-click any message to get context or create tickets:electric_plug: Connects to your tools
Google Drive, Notion, Confluence, Jira, HubSpot, Zendesk, Salesforce, Slack channels, Intercom, Asana, SharePoint, and 30+ more.:zap: Agentic Actions
Create Jira tickets, update Asana tasks, or schedule meetings—all from Slack. Just ask.:lock: Enterprise-ready
SOC 2 and ISO 27001 certified. Team-based access controls. Your data stays yours.Get started
:white_check_mark: 30-day free trial, no credit card required
:date: Book a demo: https://calendly.com/chataid/25min
:e-mail: Questions? support@chataid.comChat Aid uses AI to generate responses based on your trained data sources. While we optimize for accuracy, we recommend verifying critical information.
- Highly accurate responses with source citations—no hallucinations
- Answers in seconds, not minutes of searching
- Learns from your company's actual data, not generic AI:speech_balloon: How it works in Slack
- DM Chat Aid — Ask questions privately, get instant answers
- @mention in channels — Get answers where your team can see them
- Auto-Answer — Chat Aid automatically answers questions without being mentioned
- Thread Summaries — Catch up on long discussions with one click
- Message Shortcuts — Right-click any message to get context or create tickets:electric_plug: Connects to your tools
Google Drive, Notion, Confluence, Jira, HubSpot, Zendesk, Salesforce, Slack channels, Intercom, Asana, SharePoint, and 30+ more.:zap: Agentic Actions
Create Jira tickets, update Asana tasks, or schedule meetings—all from Slack. Just ask.:lock: Enterprise-ready
SOC 2 and ISO 27001 certified. Team-based access controls. Your data stays yours.Get started
:white_check_mark: 30-day free trial, no credit card required
:date: Book a demo: https://calendly.com/chataid/25min
:e-mail: Questions? support@chataid.comChat Aid uses AI to generate responses based on your trained data sources. While we optimize for accuracy, we recommend verifying critical information.
Permissions
Chat Aid will be able to view:
Chat Aid will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Chat Aid
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Data is retained for 30 days after the expiration of a trial or subscription to allow for easy reactivation if that is desired. Otherwise, data is deleted after 30 days except for backups which are retained for 12 months. For full details, please view the policy at https://www.chataid.com/privacy-policy
Data archiving and removal policy
Data is regularly archived and backed up multiple times each day. Data in backups may be retained for up to 12 months. For full details, please view the policy at https://www.chataid.com/privacy-policy
Data storage policy
Your data is stored within secured, cloud-hosted databases. Only the data that you choose to connect is stored and access to that data is restricted. For full details, please view the policy at https://www.chataid.com/privacy-policy
Data center location(s)
United States
Data hosting details
Cloud hosted in AWS and Microsoft Azure
Data hosting company
AWS and Microsoft Azure
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI
LLM retention settings
The LLMs we use do not retain the data we send them. Chat Aid keeps the data per the Data Retention section of its privacy policy: https://www.chataid.com/privacy-policy
LLM data tenancy policy
All data is saved in the database is logically separated by organization.
LLM data residency policy
Microsoft Azure OpenAI USA
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
GDPR commitment
Data deletion request procedure
privacy@chataid.com
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-11-05
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Slack, Google, Microsoft
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@chataid.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Uses token rotation
no