Data retention policy
Redefine is fully committed to exercising the highest degree of caution and responsibility in managing our customer's data. Our Data Retention Policy ensures that data is held only for the requisite time necessary to deliver the services requested. Following this timeframe, data is processed in strict compliance with pertinent legal requirements and specific business objectives. This rigorous approach to data management underlines our meticulous attention to detail and affirms our high standing as a trusted, SOC 2 certified company.
Data archiving and removal policy
Acknowledging our customer's right to control their personal data, we at Redefine have established a comprehensive Data Archival/Removal Policy. According to this policy and as per our Terms of Service, customers are empowered to request the removal of their personal information. Once a request is issued, we guarantee adherence to the requirement within 30 days, thereby maintaining transparency and trust with our users regarding their data security.
Data storage policy
Redefine is committed to providing a secure environment for all data entrusted to us. Our Data Storage Policy, integral to ensuring this commitment, advocates for data encryption in both storage and transit phases. As a SOC 2 certified company, we abide by industry best practices to maintain the confidentiality and integrity of our customer's information. This way, we can assure our users that their valuable data is adequately protected from unauthorized access or disclosure.
Data center location(s)
Ireland
Data hosting details
Cloud Hosted, AWS, Multi-AZ with backup
App/service has sub-processors
no