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Introw

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Description PermissionsSecurity & Compliance
Introw is a partner relationship platform (PRM) that allows you to launch a personalised partner portal in minutes - all integrated with your CRM (HubSpot & Salesforce). If you're working with resellers, referral partners, distributors, implementation partners,... keep reading. The integration with Slack allows a frictionless collaboration with your B2B partners allowing them to stay in the channel they already use.  By connecting Slack to Introw you'll be able to leverage both internal Slack channel & shared Slack channels:
:bell: Internal Slack channels:
Get partner intent data messages such as: "Partner has entered partner portal", "Partner has submitted a new lead/deal", "Partner has viewed content" & more. :link: Shared Slack channels:
Companies often set-up shared Slack channels with their B2B partners. Introw brings these channels to life by pushing messages about: "Product announcements", "Deal updates", "Deal collaboration messages" & more.

Introw will be able to view:

Introw will be able to do:

Download security and compliance information

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Introw
Company headquarters location
Belgium
Terms of service
https://app.introw.io/terms-and-conditions
Privacy & data governance
Data retention policy
4.1. This Data Processing Agreement enters into force together with the Contract and shall remain in force during the term of the Contract. 4.2. After termination of the Contract, Introw shall have no right to Process Customer Personal Data, unless (a) where anonymised or aggregated and/or in statistical form, and (b) except for Processing necessary for compliance with its own legal, regulatory, accounting and tax obligations. 4.3. Without prejudice to clause 4.2, where after termination of the Contract any Customer Personal Data would remain on any of Introw’s systems, the Customer has the right to request the deletion or return of such Customer Personal Data in Introw’s standard data format. Any such request must be submitted to Introw in writing. Our full DPA can be found here: https://rooms.introw.io/data-processing-agreement
Data archiving and removal policy
4.1. This Data Processing Agreement enters into force together with the Contract and shall remain in force during the term of the Contract. 4.2. After termination of the Contract, Introw shall have no right to Process Customer Personal Data, unless (a) where anonymised or aggregated and/or in statistical form, and (b) except for Processing necessary for compliance with its own legal, regulatory, accounting and tax obligations. 4.3. Without prejudice to clause 4.2, where after termination of the Contract any Customer Personal Data would remain on any of Introw’s systems, the Customer has the right to request the deletion or return of such Customer Personal Data in Introw’s standard data format. Any such request must be submitted to Introw in writing. Our full DPA can be found here: https://rooms.introw.io/data-processing-agreement Any additional information can be requested at support@introw.io
Data storage policy
Any Personal Data in relation to which Introw acts as a Data Controller (such as Introw Production Data, Platform Usage Data and Customer business representative Personal Data, including addresses, email, telephone number and other information which is shared generally and necessarily as a result of the (potential) business relationship between Introw and the Customer and their respective representatives) shall be Processed in accordance with the Privacy Statement. Please refer to this document for further information. Our full DPA can be found here: https://rooms.introw.io/data-processing-agreement
Data center location(s)
Ireland
Data hosting details
All data is securely hosted on AWS (Private VPC only accessible by servers hosted within the private network, there is no direct database connection possible). The data is encrypted at rest and only transmitted over a secure SSL connection (RSA 2048 private key algorithm and SHA256 signing algorithm).
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
https://rooms.introw.io/data-processing-agreement
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
https://trust.introw.io/
ISO/IEC-27001 certification
https://trust.introw.io/
Data deletion request procedure
The Customer has the right to request the deletion or return of such Customer Personal Data in Introw’s standard data format. Any such request must be submitted to Introw in writing or via email at support@introw.io. Our full DPA can be found here: https://rooms.introw.io/data-processing-agreement
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Google, Microsoft
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@introw.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no
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