Data retention policy
Per our privacy policy: "We store information we collect for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. We store your audio and video information, including information derived therefrom, in accordance with our internal policies, but in no case for longer than 2 years. For paid accounts, we will store your data until you (i) stop paying, or (ii) request that we delete some or all of your data."
Data archiving and removal policy
Per our privacy policy: "Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, disclose, and “sell” (as described above), (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, (4) request correction of inaccurate personal information; and (5) not be discriminated against for exercising these rights. You may make these requests by emailing your request to legal@read.ai or completing this webform. We will verify your request by asking you to provide certain identifying information, such as your email address, or information related to your recent interactions with us. "
Data storage policy
All data is transmitted using TLSv1.2 and stored encrypted at rest per with controls audited annually as part of Read AI, Inc.'s ongoing SOC2 compliance program.
Data center location(s)
United States
Data hosting details
Cloud hosted
App/service has sub-processors
yes
Guidelines for sub-processors