Factory
Factory is an AI software engineer. Tag @Factory in any channel or thread as soon as bugs, incidents, feature requests, and questions come in.How it works
1. Mention @Factory in a channel, thread, or DM with a task.
2. Factory reads the thread for context, including replies and attached files and images.
3. It spins up a cloud dev environment, or runs on a workspace you configure, then writes and tests code.
4. It posts progress in the thread and asks you there when it needs a decision.
5. When it's done it pushes its changes, opens a pull request, and reports back in the thread.What you can do
- Fix a bug: "@Factory fix the login redirect bug described above"
- Investigate an incident: "@Factory run an RCA on this alert"
- Implement a feature: "@Factory add a feature flag for the new checkout flow"
- Review code: "@Factory review this PR and suggest improvements"
- Follow up: tag @Factory again in the thread with more instructionsInstallation
1. Go to https://app.factory.ai/settings/integrations
2. Click Connect next to Slack
3. Install the app and complete setupFactory can make mistakes. Please double-check code and responses.
Learn more at https://docs.factory.ai.
A paid Slack plan is required to access the AI agent in the app container.
1. Mention @Factory in a channel, thread, or DM with a task.
2. Factory reads the thread for context, including replies and attached files and images.
3. It spins up a cloud dev environment, or runs on a workspace you configure, then writes and tests code.
4. It posts progress in the thread and asks you there when it needs a decision.
5. When it's done it pushes its changes, opens a pull request, and reports back in the thread.What you can do
- Fix a bug: "@Factory fix the login redirect bug described above"
- Investigate an incident: "@Factory run an RCA on this alert"
- Implement a feature: "@Factory add a feature flag for the new checkout flow"
- Review code: "@Factory review this PR and suggest improvements"
- Follow up: tag @Factory again in the thread with more instructionsInstallation
1. Go to https://app.factory.ai/settings/integrations
2. Click Connect next to Slack
3. Install the app and complete setupFactory can make mistakes. Please double-check code and responses.
Learn more at https://docs.factory.ai.
A paid Slack plan is required to access the AI agent in the app container.
Factory will be able to view:
Factory will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
The San Francisco AI Factory, Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Factory retains personal data for the duration of your account and deletes it no later than 10 years after your last use of Factory, or as agreed in a separate contract. Enterprise Zero Data Retention mode is available.
Data archiving and removal policy
Personal data is removed from our archives no later than 10 years after last use, and on verified erasure request within 30 days. Customer data is deleted upon contract termination.
Data storage policy
Customer data is stored in Google Cloud Platform (GCP) and processed in the United States. Data is encrypted at rest (AES-256, AWS KMS) and in transit (TLS 1.2+/1.3).
Data hosting details
Cloud hosted
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Multiple LLM's used
LLM retention settings
Match Factory data retention, with the exception of Fable which follows Anthropic mandated data retention; zero data retention is available for all models excluding Mythos models from Anthropic
LLM data tenancy policy
LLM operates within the US (including open source models which are hosted in the US via Fireworks)
LLM data residency policy
Data within US; host open source models within US
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
GDPR commitment
Data deletion request procedure
Requests are sent to security@factory.ai. We verify the requester's identity, then erase the personal data we are not legally required to retain, and respond within 30 days. Customer data is deleted upon contract termination.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta; SAML 2.0 / OIDC, with SCIM provisioning
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@factory.ai
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Infrastructure: AWS, Microsoft Azure (Azure OpenAI), Google Cloud Platform. AI model processing: Fireworks, Baseten. Data storage: MongoDB. Government hosting: Second Front. Source control / CI: GitHub. Full subprocessor list: trust.factory.ai/subprocesso
Uses token rotation
no