Abacus.AI
Abacus.AI now supports both slash commands and conversational ability.Here are the following commands you can use to interact with the chatbots:1. @Abacus.AI list - Lists all chatbot names.
2. @Abacus.AI <chatbot_name> <query> - Sends your query to a specific chatbot.
3. @Abacus.AI help - Provides assistance in using the chatbot.
4. @Abacus.AI deepagent <query> - Sends your query to a Deep Agent.
Just so you know, you may be prompted to add the chatbot to the channel the first time you use it.The chatbot can be used in public, private, and direct messaging as long as the chatbot has been added there.You can also navigate to the chatbot message tab, where you can interact with the chatbot without using the @Abacus.AI tag.Important Note:The app uses AI to generate responses based on user input. While we strive to make the content as reliable as possible, responses may not always be accurate or complete. Please verify critical information independently.A paid Slack plan is required to access the AI agent in Slack's app container (the dedicated assistant panel). On free Slack plans, all other features continue to work: you can @mention the chatbot in channels and threads, use it in direct messages, and interact through the chatbot message tab.If the conversation doesn't work in your organisation, you will need to create a new Slack connector like you created your existing Slack connector. This is because we are asking for some additional permissions to make conversations work.
2. @Abacus.AI <chatbot_name> <query> - Sends your query to a specific chatbot.
3. @Abacus.AI help - Provides assistance in using the chatbot.
4. @Abacus.AI deepagent <query> - Sends your query to a Deep Agent.
Just so you know, you may be prompted to add the chatbot to the channel the first time you use it.The chatbot can be used in public, private, and direct messaging as long as the chatbot has been added there.You can also navigate to the chatbot message tab, where you can interact with the chatbot without using the @Abacus.AI tag.Important Note:The app uses AI to generate responses based on user input. While we strive to make the content as reliable as possible, responses may not always be accurate or complete. Please verify critical information independently.A paid Slack plan is required to access the AI agent in Slack's app container (the dedicated assistant panel). On free Slack plans, all other features continue to work: you can @mention the chatbot in channels and threads, use it in direct messages, and interact through the chatbot message tab.If the conversation doesn't work in your organisation, you will need to create a new Slack connector like you created your existing Slack connector. This is because we are asking for some additional permissions to make conversations work.
Abacus.AI will be able to view:
Abacus.AI will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Privacy & data governance
Data retention policy
Data Retention and Destruction
Data retention policies are in place to make sure we retain data only up to 30 days after cancellation or termination of service. Thereafter, data will be securely deleted. Customers also can request data deletions and we can process requests on the same day.
Abacus.AI has several policies in place to ensure the security and privacy of customer data. Here are some key points that might be relevant to a customer:
Abacus.AI classifies its information into four categories: Public, Internal Access, Client Confidential Data, and Company Confidential Data. The classification determines the level of protection and access restrictions applied to the data.
The company has a strict Acceptable Use Policy that applies to all employees, contractors, and third parties. Use of the system is conditional on acceptance of this policy.
Abacus.AI has a comprehensive data retention policy. Confidential Data, which includes all customer data, is retained for the duration of the models that are active in production. Once the models are deactivated, the associated data is deleted. Customer data is not retained beyond the period of the Customer contracts with Abacus.AI.
The company has strict policies for the management of removable media. The use of personal removable media devices is prohibited, and all data stored on removable media devices must be encrypted.
Abacus.AI has a policy for teleworking that employs security controls to ensure that information resources are not compromised.
The company has a policy for information backup. Information and information systems are backed up and the recovery process is tested regularly to ensure that mission-critical data and archives are adequately preserved and protected against data loss and destruction.
Abacus.AI has a policy for securing offices, rooms, and facilities. Measures are taken to protect physical office premises from unauthorized access.
The company has a policy for independent review of information security. An independent review is performed annually to ensure continued adherence to information security objectives and effectiveness of security controls.
HOW LONG DO WE KEEP YOUR INFORMATION?
Following termination or deactivation of your account, Abacus.AI, its Clients, Affiliates, or its service providers may retain information (including your profile information) and user Content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about the termination or deactivation of your account, please contact us directly at privacy@abacus.ai.
CHILDREN
Abacus.AI is not intended for children. If you are under 18, you may use the Site and Services only with the supervision of your parent or guardian. The Services are not directed to anyone under the age of 16. A parent or guardian who becomes aware that his or her child under the age of 16 has used the Services may contact us at legal@abacus.ai and we will attempt to delete the child’s personal information as soon as possible.
NOTICE FOR RESIDENTS OF THE EUROPEAN AND SWISS ECONOMIC AREAS, PRIVACY SHIELD AND CONTRACTUAL TERMS
Abacus.AI is committed to subjecting all personal data received from European Union (“EU”) member countries and Switzerland, in reliance on the Privacy Shield Framework (“Privacy Shield”), to the Privacy Shield’s applicable Principles.
Abacus.AI is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Abacus.AI may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
For more information read:
https://abacus.ai/security
https://abacus.ai/privacy
https://abacus.ai/terms
Data archiving and removal policy
Data Retention and Destruction
If you want to remove your data, please email to us at help@abacus.ai, we will delete it within 30 days
Detailed policy:
Data retention policies are in place to make sure we retain data only up to 30 days after cancellation or termination of service. Thereafter, data will be securely deleted. Customers also can request data deletions and we can process requests on the same day.
Abacus.AI has a robust data archival and removal policy in place to ensure the security and privacy of customer data. Here are some key points that might be relevant to a customer:
Abacus.AI has a comprehensive data retention policy. Confidential Data, which includes all customer data, is retained for the duration of the models that are active in production. Once the models are deactivated, the associated data is deleted. Customer data is not retained beyond the period of the Customer contracts with Abacus.AI.
Data beyond its useful life (expiry data retention period) is purged using appropriate data destruction techniques. For digital data, this can be achieved by deleting the encryption key and/or deleting the data on disk.
Abacus.AI requires that all paper documents that are designated for destruction should be shredded on-site. Additionally, a NAID licensed document destruction company should be contracted to provide document destruction services. This applies to media such as laptop hard drives and any other removable media.
The company has a policy for information backup. Information and information systems are backed up and the recovery process is tested regularly to ensure that mission-critical data and archives are adequately preserved and protected against data loss and destruction.
Special attention is given to PII/PHI data retention requirements, ensuring that sensitive customer data is handled with the utmost care and in compliance with legal requirements.
Abacus.AI has a policy for the management of removable media. The use of personal removable media devices is prohibited, and all data stored on removable media devices must be encrypted. This ensures that customer data is not accidentally lost or exposed during the archival or removal process.
For more info read:
https://abacus.ai/security
https://abacus.ai/privacy
https://abacus.ai/terms
Data storage policy
Abacus.AI has a comprehensive data storage policy to ensure the security and privacy of customer data. Here are some key points that might be relevant to a customer:
1. Abacus.AI classifies its information into four categories: Public, Internal Access, Client Confidential Data, and Company Confidential Data. The classification determines the level of protection and access restrictions applied to the data.
2. For digital data, all data should be encrypted at rest with strong encryption keys. This ensures that customer data is secure and protected from unauthorized access.
3. Abacus.AI has a policy for the management of removable media. The use of personal removable media devices is prohibited, and all data stored on removable media devices must be encrypted. This ensures that customer data is not accidentally lost or exposed during the storage process.
4. The company has a policy for information backup. Information and information systems are backed up and the recovery process is tested regularly to ensure that mission-critical data and archives are adequately preserved and protected against data loss and destruction.
5. Abacus.AI requires that all paper documents be scanned and filed away where it will be retained for the appropriate number of years. The original paper document depending on the nature of the document may be deposited in the secure shred box for document destruction. If the document must be stored, it shall be placed in banker boxes and filed away categorized by year and department.
6. Abacus.AI has a policy for securing offices, rooms, and facilities. Measures are taken to protect physical office premises from unauthorized access, ensuring that physical data storage locations are secure.
7. Special attention is given to PII/PHI data storage requirements, ensuring that sensitive customer data is handled with the utmost care and in compliance with legal requirements.
More more information read:
https://abacus.ai/security
https://abacus.ai/privacy
https://abacus.ai/terms
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
Azure, Aws, GCP
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
openai, gemini, claude, grok
LLM retention settings
Abacus.AI retains data only for as long as necessary to provide the intended functionality of the app or as required by applicable laws and regulations. Data retention policies are configurable to meet user or organizational requirements, and users can re
LLM data tenancy policy
Abacus.AI ensures that all data processed by the app is handled securely and in compliance with industry best practices. Data tenancy is managed to ensure that customer data is logically separated and isolated, preventing unauthorized access or cross-tena
LLM data residency policy
Abacus.AI processes and stores data in compliance with applicable data residency requirements. Data is stored in secure data centers located in regions that align with the user's or organization's residency preferences, where applicable. We ensure complia
Certifications & compliance
Data deletion request procedure
We delete the user data from our Database upon user request.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Google, microsoft, Okta
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
support@abacus.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no