Data retention policy
Gather AI will keep customers' data as long as they are actively utilizing our service.
Data archiving and removal policy
When a user request account deletion, we will remove your data from both production and backups within 7 business days.
Data storage policy
We gather and retain only essential information from the workspace. Upon the installation of Gather AI, we collect and store the team's ID, along with relevant role details such as whether the user holds an administrative position or is the primary owner. Additionally, we record the channel ID and name and member details including their ID and name, specifically in scenarios where a standup is created.
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI gpt-4o-mini, gpt-4o-mini-transcribe, gpt-4o-mini-tts
LLM retention settings
No prompts or completions are retained by Gather; requests are stateless. Only derived output (e.g. TIL tags) is stored in the customer's workspace, deleted with it. OpenAI retains API data up to 30 days for abuse monitoring, then deletes it.
LLM data tenancy policy
No model is trained, fine-tuned, or hosted by Gather. Inference runs on OpenAI's API (multi-tenant); API data is not used to train OpenAI models. Prompts contain only the text a user submits, scoped to one workspace. No cross-tenant data.
LLM data residency policy
LLM inference is performed by OpenAI in the United States. Gather does not run inference infrastructure and does not copy prompts or completions elsewhere. All Gather application data is stored in PostgreSQL in SIN