sidekick
Imagine if your CRM can talk to you and your Sales team on Slack. Sidekick brings all of your CRM duties right inside your Slack. An intelligent layer on top of your CRM, with Sidekick your Sales team will never need to log into the CRM and fiddle around with records or properties.
Permissions
sidekick will be able to view:
sidekick will be able to do:
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General
Developer
Ghaas Technologies Pvt. Ltd.
Company headquarters location
India
Terms of service
Privacy & data governance
Data retention policy
Sidekick regularly backs up customer data per Data Backup Policy. By default, Sidekick stores its customer's data indefinitely. We might choose to delete the customer’s data at any point after the customer contract ends for efficiency reasons. Customers have an option to request their data to be deleted from Our servers.
Data archiving and removal policy
Customer's have an option to request their data to be removed. For the data removal request, the customer should not have an active account and should first de-activate their Sidekick account by removing all dependent applications and cease the use of platform for atleast 60 days. To request removal, customer can email us as contact@trysidekick.com. We may not always be able to delete all of the data due to technical or other unforeseen constraints.
Data storage policy
All sensitive data including but not limited to access passwords, keys and authorization IDs are encrypted with market leading encryption algorithms and policies. Active backups are kept for a rolling period of 30 days to ensure continuity of services.
Data center location(s)
United States
Data hosting details
The data is hosted on cloud using amazon aws.
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Sidekick is a middleware between HubSpot and Slack. The only data we store is Slack users' email and Slack ID to update who did the action. This data can be deleted if a customer requests, by sending an email to contact@trysidekick.com
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
contact@trysidekick.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no