Data retention policy
Our application maintains a structured data retention policy designed to balance operational needs with privacy considerations. Under this policy:
1. User account data is retained for the duration of active service usage
2. Inactive account data is archived after 12 months of inactivity
3. System logs containing user identifiers are retained for 60 days
Anonymized usage statistics may be retained indefinitely for analytical purposes
We store all data securely with appropriate access controls and encryption. Our systems automatically enforce these retention periods, after which data is either permanently deleted or properly anonymized. Users can request information about their specific data at any time through their account settings or by contacting our support team.
Data archiving and removal policy
Our application implements a structured data archival and removal policy to maintain data integrity while respecting privacy concerns. Active user data is stored safely in our storage systems. When accounts become inactive for 6 months, associated data is moved to secure archival storage. Upon explicit removal requests, user data is deleted within 30 days from all systems including archives
Data storage policy
Our application employs a secure data storage policy where all user data is encrypted at rest using industry-standard encryption. We maintain data in redundant, secure data centers with strict access controls and regular security assessments. Customer data remains logically separated with appropriate backups, and we do not transfer data across regions without explicit consent. Our systems are continuously monitored for security events.
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM retention settings
OpenAI has a zero retention policy with their API - no data we send is stored.
LLM data tenancy policy
OpenAI has a zero retention policy with their API - no data we send is stored.
LLM data residency policy
OpenAI has a zero retention policy with their API - no data we send is stored.