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Circleback

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Description FeaturesPermissionsSecurity & Compliance
Circleback is an AI notetaker that captures and organizes everything from your conversations. It records and transcribes your meetings (Zoom, Google Meet, Teams, in-person), writes clear notes, and assigns action items.It also lets you build automations that pull custom info from each meeting and update other apps — your CRM, issue tracker, Slack.You can ask it questions across all your team's conversations, connect your AI agents, and use it as your company brain that remembers everything.To get started, open Circleback and connect Slack from Settings → Connected accounts.What you can do in Slack:
• Automatically send meeting notes, action items, and insights to any channel after a meeting, using automations.
• Mention @Circleback in a channel, message it directly, or open it from the Slack agent panel, to ask questions about your meetings, action items, calendar, and contacts. When mentioned inside a thread, Circleback reads the earlier messages in that thread so its answer has the full context of the conversation.
• Share a Circleback meeting link in a channel and it unfurls into a card showing the meeting's attendees, creator, date, and an overview from the notes. Opening the card shows the full notes and action items. Access is checked both when the link is shared and again for each person who opens the card, so nobody sees a meeting they don't already have access to in Circleback.
• Connect Circleback to Slackbot so it can answer from your meeting history using the tools below.Circleback's most commonly used tools, available to Slackbot:
• SearchMeetings — find meetings by topic, participant, company, or date range. Example: "find my meetings with Acme last month."
• ReadMeetings — read the notes, action items, and insights from specific meetings. Example: "summarize what we decided in yesterday's planning call."
• SearchTranscripts — search across meeting transcripts for what was actually said. Example: "when did we discuss the pricing change?"
• GetTranscriptsForMeetings — read the full transcript of a specific meeting.
• SearchActionItems — find action items by assignee, status, or meeting. Example: "what action items am I still owed from last week?"
• SearchCalendarEvents — look up past and upcoming calendar events. Example: "who am I meeting with tomorrow?"
• FindProfiles and FindCompanies — look up the people and companies you've met with, and your history with them.All Circleback tools are read-only. They retrieve information from the user's own Circleback account and never modify data in Circleback or in Slack. Each user authenticates with their own Circleback account and only sees data they already have access to.Note: This app makes use of Large Language Models, there is the potential that outcomes generated may contain inaccuracies. To use the Slack Agents & Assistants feature in Slack, a paid Slack plan is required.

Circleback will be able to view:

Circleback will be able to do:

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Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General
Developer
Circleback AI, Inc.
Company headquarters location
United States
Terms of service
https://circleback.ai/terms
Privacy & data governance
Data retention policy
‍We keep Personal Information related to your Account for as long as it is needed to fulfill the purposes for which it was collected, to provide our services, to deal with possible legal claims, to comply with our business interests and/or to abide by all applicable laws. Thereafter, we either delete Personal Information about you or de-identify it.
Data archiving and removal policy
All user data is deleted upon account deletion or by request. Users can delete their account in Circleback by going to Settings → Account.
Data storage policy
‍The security of your Personal Information is important to us. We follow generally accepted, reasonable, and appropriate standards to protect the Personal Information submitted to us, both during transmission and once it is received. In deciding what is reasonable and appropriate we take into account the risks involved and the nature of the information.
App/service has sub-processors
yes
Guidelines for sub-processors
https://security.circleback.ai
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI, Anthropic. Learn more at https://security.circleback.ai.
LLM retention settings
Customer data is not stored by LLM providers and is not used for training models. Learn more at https://security.circleback.ai.
LLM data tenancy policy
Data is processed in the United States. Learn more at https://security.circleback.ai.
LLM data residency policy
Data is stored in the United States. Learn more at https://security.circleback.ai.
Certifications & compliance
SOC attestation
https://security.circleback.ai
GDPR commitment
https://circleback.ai/privacy
Data deletion request procedure
All user data is deleted upon account deletion or by request. Users can delete their account in Circleback by going to Settings → Account.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-07-10
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Email
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@circleback.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
https://security.circleback.ai
Uses token rotation
yes
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