Koncert
Send event notifications from Koncert to the customer’s Slack channel. Customer events, such as booking a meeting or scheduling a product demo, will send notifications to the client channel they have opted into in Koncert.
Koncert will be able to view:
Koncert will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Koncert LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We do not retrieve or store a user's Slack content from Slack, except for the user's unique Slack identifier, which is used to authorize the connection of their Slack account with Koncert. Additionally, we store the unique identifier of the channel where messages need to be posted when a dialing event occurs in Koncert. These two fields will be cleared when the user disconnects their Slack connection from Koncert or when the client discontinues the service.
Data archiving and removal policy
We do not retrieve or store a user's Slack content from Slack, except for the user's unique Slack identifier, which is used to authorize the connection of their Slack account with Koncert. Additionally, we store the unique identifier of the channel where messages need to be posted when a dialing event occurs in Koncert. These two fields will be cleared when the user disconnects their Slack connection from Koncert or when the client discontinues the service.
Data storage policy
We do not retrieve or store a user's Slack content from Slack, except for the user's unique Slack connection details such as Access Token, Refresh Token, App ID, User ID, Team ID, Channel Name. The access token and refresh token is encrypted and stored. These fields are cleared when the user disconnects their Slack connection from Koncert or when the client discontinues the service.
Data center location(s)
United States, Andorra
Data hosting details
Cloud Hosted
Data hosting company
AWS Cloud
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
We do provide link to delete from the app for specific Prospect Information
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-04-27
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Auth0
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@koncert.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Auth0, Pusher, AWS Chime
Uses token rotation
yes