Pensero

Description Permissions Security & Compliance

Pensero helps engineering leaders understand how their teams work — without spreadsheets or manual reports. It connects with tools like GitHub, Jira, and Slack (plus many more) to analyze real activity and surface clear, objective insights about productivity, collaboration, and focus.For $50 per employee per month, Pensero delivers continuous feedback so teams can improve execution, quality, and alignment.With the Slack integration, you’ll receive daily or weekly digests showing what’s getting done and where help is needed — directly in your private messages or team channels.Only organization admins can set up the Slack integration and must notify members that work-related messages (like tickets or pull requests) may be analyzed.Pensero uses AI to summarize and interpret data but never trains models on Slack content.

Pensero will be able to view:

Pensero will be able to do:

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General

Privacy & data governance

Data retention policy

Consistent with Pensero’s Privacy Policy, Provider shall retain Customer Data only as directed by the Customer and as long as necessary to provide the Services or comply with legal obligations. If the law requires retention for a more extended period, Provider shall inform the Customer in writing. Upon termination of the Services or at the Customer’s direction, Provider shall delete or return Customer Data within thirty (30) days, unless otherwise required by law.

Data archiving and removal policy

- Provider will retain Customer Data solely as directed by the Customer and only for the duration necessary to provide the agreed Services or to comply with applicable legal obligations. - If any law mandates a longer retention period, Provider will notify the Customer in writing, specifying the legal requirement. - Upon termination of the Services or upon Customer’s request, Provider will delete or return all Customer Data within thirty (30) calendar days, unless retention is required by law. - All deletion or archival processes will be carried out securely to protect the confidentiality and integrity of Customer Data.

Data storage policy

- Customer Data will be stored only for the duration necessary to deliver the Services or to satisfy any applicable legal retention obligations. - Storage systems and infrastructure will be maintained to ensure data security, confidentiality, and integrity throughout the retention period. - Provider will ensure that Customer Data is accessible only to authorized personnel and protected against unauthorized access, loss, or damage. -Upon expiry of the retention period or upon Customer’s direction, Customer Data will be securely deleted or returned, consistent with the Data Archival and Removal Policy.

Data center location(s)

United States

Data hosting details

Cloud Hosted

Data hosting company

AWS

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Meta Llama 3.1 (hosted via Together AI)

LLM retention settings

Pensero retains customer data only while the customer account remains active. Data passed to the LLM is processed ephemerally and not retained beyond the completion of each request.

LLM data tenancy policy

Pensero’s LLM operates in Together AI’s managed multi-tenant environment hosted in U.S. data centers. Customer data is processed transiently and is not used for model training or shared across tenants.

LLM data residency policy

Pensero’s LLM inference and data processing occur in AWS us-east-1 (Virginia, United States). No data is stored or transferred outside this region.

Certifications & compliance

Security