UserEvidence for Slack
UserEvidence is the customer evidence and advocacy platform for GTM teams. We help you capture verified customer proof, match the right reference to the right deal, and turn advocacy into a real program without burning anyone out.With the UserEvidence integration for Slack you can:
1. Search your UserEvidence asset library for relevant customer evidence
2. Filter your search by asset type, tags, and other custom filters
3. Export an on-brand marketing asset in seconds for whatever channel you need
4. Receive proof recommendation notifications directly in Slack when new evidence is relevant to your deals
5. Manage your notification preferences from Slack using /userevidence settings or the Home tab — control frequency and channels without leaving SlackMarketers at companies like Salesforce, Gong, ClickUp, AirOps, and more use UserEvidence to help turn their happy customers into their best sellers.Please contact us at sales@userevidence.com for pricing information.
1. Search your UserEvidence asset library for relevant customer evidence
2. Filter your search by asset type, tags, and other custom filters
3. Export an on-brand marketing asset in seconds for whatever channel you need
4. Receive proof recommendation notifications directly in Slack when new evidence is relevant to your deals
5. Manage your notification preferences from Slack using /userevidence settings or the Home tab — control frequency and channels without leaving SlackMarketers at companies like Salesforce, Gong, ClickUp, AirOps, and more use UserEvidence to help turn their happy customers into their best sellers.Please contact us at sales@userevidence.com for pricing information.
UserEvidence for Slack will be able to view:
UserEvidence for Slack will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
UserEvidence, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Customer data is retained while the customer remains active. Upon subscription termination, all customer data is purged from UserEvidence systems within 30 days.
Additionally, backup and recovery procedures ensure that data is stored securely and tested regularly to ensure availability. Logs are preserved in accordance with regulatory requirements.
Data archiving and removal policy
UserEvidence follows a data archival and removal policy designed to ensure compliance with security and privacy best practices:
Data Archival
UserEvidence does not explicitly archive customer data beyond active use.
Customer data remains in production systems while the customer is active.
Backups are maintained and tested regularly to ensure data availability.
Data Removal
When a customer subscription is terminated, all customer data is purged from UserEvidence systems within 30 days.
Sensitive data and logs are deleted following secure disposal methods to prevent unauthorized recovery.
Before disposal of physical or digital media, data is either securely erased or destroyed according to industry best practices.
Backup & Recovery Management
Full and incremental backups are taken at regular intervals and stored securely.
Backups are not retained indefinitely and are purged according to business and compliance needs.
Access to backups is strictly controlled, and they are encrypted at rest and in transit.
Users can request data removal by emailing support@userevidence.com.
Data storage policy
UserEvidence's Data Storage Policy ensures secure handling, storage, and protection of customer and company data. Below are the key aspects of the policy:
1. Data Storage Locations
All data is stored on Amazon Web Services (AWS) infrastructure, located in the USA, which is SOC 2 accredited and ISO 27001 certified.
Primary storage includes AWS S3 for file storage and Heroku Postgres for transactional database storage.
2. Data Encryption
At Rest: Data is encrypted using AES-128 GCM encryption.
In Transit: All data transmission is secured using TLS/SSL cryptographic protocols.
3. Data Access Controls
Access to stored data follows the principle of least privilege (PoLP).
Role-Based Access Control (RBAC) is enforced, with access reviews conducted quarterly.
Multi-Factor Authentication (MFA) is required for privileged access.
4. Data Retention & Deletion
Data is retained while the customer remains active.
When a customer subscription ends, data is purged within 30 days.
Backup data is retained for operational and compliance needs, but it is not stored indefinitely.
5. Backup & Disaster Recovery
Full and incremental backups are taken regularly and stored securely.
Backups are tested regularly for integrity and recoverability.
The Business Continuity Plan (BCP) includes disaster recovery strategies to maintain availability.
Data center location(s)
United States
Data hosting details
Cloud hosted via Heroku / AWS
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Support team creates a ticket and the engineering team deletes the user data in question.
Users can request data removal by emailing support@userevidence.com.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-11-01
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
support@userevidence.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no