Everbridge
Incidents and urgent matters can happen at any time. Companies/organizations need to be prepared and ready to reach their employees and team members efficiently and quickly. You can communicate with your contacts by sending important, critical events, and life safety notifications from Everbridge to them within Slack, a tool used during their day to day work.
- Your urgent messages will get better visibility and attention.
- Recipients can respond to confirmation or polling notifications.
- This is another way to contact constituents to ensure they receive and pay attention to urgent matters that come their way.
This does not support one-to-one chat with a live person, but allows you to send important messages to your contacts, employees or team members, get feedback and track their responses. After installing this app, all you have to do is configure your contacts in Everbridge so that you can send them notifications via Slack! You will need an Everbridge account to do this. Everbridge solutions and pricing information can be found by contacting us through our website at https://www.everbridge.com. If you already have an Everbridge account, you are all set. If you do not have an Everbridge account, please reach out to us to register for an account.
For more information contact us at https://go.everbridge.com/contact-us.html
- Your urgent messages will get better visibility and attention.
- Recipients can respond to confirmation or polling notifications.
- This is another way to contact constituents to ensure they receive and pay attention to urgent matters that come their way.
This does not support one-to-one chat with a live person, but allows you to send important messages to your contacts, employees or team members, get feedback and track their responses. After installing this app, all you have to do is configure your contacts in Everbridge so that you can send them notifications via Slack! You will need an Everbridge account to do this. Everbridge solutions and pricing information can be found by contacting us through our website at https://www.everbridge.com. If you already have an Everbridge account, you are all set. If you do not have an Everbridge account, please reach out to us to register for an account.
For more information contact us at https://go.everbridge.com/contact-us.html
Permissions
Everbridge will be able to view:
Everbridge will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Everbridge Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain user data for the minimum time necessary to achieve the following purposes:
Alert Delivery: Data related to critical alerts, including message history, will be retained for a period of 540 days from the time of the alert's delivery to ensure compliance and facilitate customer audits.
User Data: User profile information (e.g., Slack user IDs, usernames, email addresses) will be retained for the duration of the customer’s active subscription or engagement with the Everbridge service. Upon account deactivation, this data will be retained for a maximum of 30 days before it is permanently deleted.
Data archiving and removal policy
Upon request, users or administrators can request the deletion of their data under applicable data protection laws (e.g., GDPR, CCPA). We will respond to such requests within 30 days and permanently delete or anonymize the requested data unless retention is required by law.
Data storage policy
All data collected by the Everbridge Bot for Slack is stored in secure databases and systems that comply with industry-standard security practices. Access to stored data is restricted to authorized personnel and is encrypted in transit and at rest.
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Here’s the standard procedure for handling data deletion requests, typically aligned with privacy regulations like the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act):
1. Request Submission
Method: Users or administrators submit a data deletion request through one of the designated channels (e.g., email, in-app form, or customer support portal).
Verification: Upon receiving the request, the identity of the requester must be verified. This could involve verifying the email address, account ownership, or administrative status, especially when the request is made by a Slack workspace admin.
2. Acknowledgment
Confirmation: The request is acknowledged, and the user is informed of the process and timeline (typically within 7-30 days, depending on the applicable law).
Case ID: A case or reference number is provided to track the request.
3. Data Review
Data Identification: Relevant data associated with the user (e.g., Slack user ID, email address, message history, and other retained data) is identified across databases, logs, and any integrated third-party services.
Scope Validation: Ensure that the data deletion request complies with retention requirements. For example:
Some data might need to be retained for compliance with legal obligations (e.g., tax records, audit logs).
Only data specifically related to the requester or their alerts will be processed.
4. Data Deletion
Secure Deletion: Once identified, the user’s data is deleted securely from all systems. This includes:
Primary systems: Removing data from active databases and servers.
Backups: Ensuring data is either excluded from future backups or permanently deleted after retention period ends.
Third-party services: Informing or requesting deletion of user data from third-party systems integrated with the bot (if applicable).
Anonymization: In cases where complete deletion isn’t feasible (e.g., in audit logs), personal identifiers are anonymized to protect the user’s privacy.
5. Confirmation of Completion
Notification: The user is notified when the data deletion process is complete.
Report: Optionally, a summary report can be provided to confirm which data has been deleted or anonymized.
6. Documentation
Internal Record: A record of the deletion request, its processing, and the outcome is maintained for audit and compliance purposes, without retaining the actual deleted data.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
yes
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
Security@everbridge.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no