Data retention policy
Data is retained throughout the program lifetime and for as long as is necessary to perform relevant processing activity. Post-lifetime of the program we remove or obfuscate data within 60 days except for that data required for legal, accounting, or other approved operational activity.
Data archiving and removal policy
Users may request deletion or correction of data as part of data subject rights. Augeo may anonymize data rather than fully delete it. Requests are handled within 45 days.
Data storage policy
Data is stored encrypted using AES 256 encryption.
Data hosting details
Augeo is fully cloud-native and leverages multiple regions within the AWS cloud.
Augeo uses cloud-native data storage mechanisms include MongoDB, SQL Server RDS, Snowflake, and Oracle.
We do have sub-processors: we use sub-processors for storing and processing data, including AWS, MongoDB, Tray.io, and Snowflake, and Oracle.
Data hosting company
Augeo uses multiple data hosts including MongoDB, Amazon, Snowflake, and Oracle.
App/service has sub-processors
no
App/service uses large language models (LLM)
no