Is your first message while reporting an incident "Who's on call?". Get rid of this problem with PagerSync, your one stop solution for creating a consistent user experience while reporting problems and asking for help!
Here's how to use PagerSync:
1. Create a user group alias in Slack for your team's on call
2. map it to one or more PagerDuty Schedules. Ensure the pagerduty schedule has more than 1 user in the rotation to verify that it actually modifies the user group.
3. PagerSync synchronizes the users in the group according to your PagerDuty Schedule so that it always routes the errors to the right person as quickly as possible.You can also map multiple PagerDuty schedules to the same alias to create super groups that allow you to create alias for groups of teams like all front end teams, all backend teams or infrastructure teams.