Data retention policy
Infisign will retain Customer Data in accordance with the agreement established during enterprise onboarding and based on the enterprise’s data retention policy. The retention period is determined by the terms outlined at the time of signing up and ensures compliance with legal and regulatory requirements.
Data archiving and removal policy
Infisign will archive or remove Customer Data as per the agreement with the enterprise and in compliance with legal obligations. Customers can request data removal by contacting support@infisign.io. Such requests will be processed in alignment with our data removal protocols and the enterprise’s data policy.
Data storage policy
Infisign securely stores Customer Data on encrypted cloud platforms in adherence to industry best practices and applicable data security standards. All data is stored in line with the enterprise’s specific data policy and is safeguarded through regular security audits and compliance checks.
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
Infisign utilizes Amazon’s Nova Pro model for processing and generating outputs in the application.
LLM retention settings
Infisign does not configure the Nova Pro model to retain customer data. All inputs and outputs are processed in real-time and discarded immediately after processing, ensuring no data is saved on the model.
LLM data tenancy policy
Infisign’s use of Amazon’s Nova Pro model operates within a shared tenancy framework, leveraging Amazon’s infrastructure. The model does not store or retain customer data post-processing, ensuring data security and privacy.
LLM data residency policy
The Nova Pro model processes data within Amazon’s servers, which are hosted in regions compliant with relevant regulatory standards. Infisign does not store data locally or externally within the LLM infrastructure.