Rox
Rox is an AI native revenue platform that empowers sales teams to secure and grow their most essential customer relationships. Built for account executives, managers and GTM leaders, Rox combines your internal data with realtime external signals to help you plan, engage and close faster.Sales reps lose hours every week switching between tools to prep for calls, track deal changes, and research accounts. Rox eliminates that context-switching by bringing your most important selling workflows directly into Slack.What you can do with Rox in Slack:Ask @Rox anything: Mention @Rox in any channel or chat in DM to get instant answers about accounts, contacts, deal history, competitive landscape, and more. Rox pulls from your connected CRM, email, calendar, and external data sources to give you answers grounded in real context.Link channels to CRM accounts Use the /rox command to connect a Slack channel to a Rox account. Context shared in that channel stays tied to the right customer, building deeper account knowledge over time.App Home Open the Rox tab for a quick view of your upcoming meetings with prep materials and your top-ranked account insights without leaving Slack.How it works: After installing, connect Rox to your CRM (Salesforce, HubSpot) and calendar. Invite @Rox to the channels where your team discusses accounts. Each team member can also DM Rox directly for private research and prep. Admins can configure which channels are linked to which accounts using the /rox command.A Rox account is required to use the Rox Slack app. Visit https://rox.com to learn more and get started.Rox is an AI assistant and may make mistakes. Please double-check responses.
Rox will be able to view:
Rox will be able to do:
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General
Developer
Rox Data Corp
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
As per our privacy policy: https://www.rox.com/privacy-policy
Customer data is retained as long as an account is active or per specific customer agreements.
Data archiving and removal policy
As per our privacy policy: https://www.rox.com/privacy-policy
Rox Data disposes of customer data within 30 days of a request from a current or former customer.
Data storage policy
As per our privacy policy: https://www.rox.com/privacy-policy
Rox Data follows a "secure by default" architecture, leveraging data sharing to leave most customer data within the customer's own modern data warehouse.
All data is encrypted at rest (using AES-256) and in transit (using TLS 1.2+).
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
models of the family gpt-4, gpt-5 , Claude Haiku, Sonnet and Opus. Note this is subject to change as Rox evaluates performance of models.
LLM retention settings
Rox applies a zero data retention (ZDR) policy: LLM providers cannot retain, store, log, or persist data beyond a single inference request.
LLM data tenancy policy
Rox enforces strict LLM data tenancy: customer data is never shared across tenants and is contractually prohibited from being used by LLM providers for training, fine-tuning, benchmarking, or model improvement.
LLM data residency policy
Rox processes LLM-related data in the United States, Europe (Germany), and Israel, with subprocessors: https://docs.google.com/document/d/e/2PACX-1vQl5mqWohdM-CHkz-86n3-C_VVAEonCsZH8B5yJVZoy9bQpwpCGA5SOlDvvmDD_1ZiOYXMZOELXbzeg/pub
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
As per our privacy policy: https://www.rox.com/privacy-policy
Data deletion request: ask for your data deletion by writing to us at privacy@rox.com.
Timeline for customer requests: Rox Data must dispose of customer data within 30 days of a request received from a current or former customer.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-07-23
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Microsoft Entra
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@rox.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no