Swa & Slack Integration | Slack Marketplace

Swa

Description Features Permissions Security & Compliance

Swa for Slack: Enterprise AI, Right Where Your Team Works
Swa is an AI orchestration platform designed to help teams like yours quickly and easily adopt and scale AI without the usual complexity and challenges facing AI adoption today. It integrates the power of leading AI models - including ChatGPT, Claude, Gemini, Llama, and Perplexity - directly into Slack.Swa provides secure, quick, and seamless access to all your generative AI agents directly within your existing workflow, eliminating the need for new applications, context switching, technical barriers, lengthy setup, or learning.Our integration with Slack enables your entire organization to interact with it, allowing you to securely automate workflows, analyze information, build no-code agents, and significantly boost overall productivity.
Insert images from BenSolve Your Biggest AI Adoption Challenges
Swa removes the barriers that keep companies from using AI effectively:
Too many tools and no clear starting point? Swa unifies AI into one Slack-native platform.Worried about cost? Pay only for what you use.Concerned about security? Swa meets enterprise compliance standards.Overwhelmed by new apps? Swa lives where your team already works.Need AI to work with your files and knowledge? Swa retrieves answers from your own documents securely.Worried about reliability or hallucinations? Swa uses multiple models with built-in failover and transparency.Why Teams Choose Swa
AI Your Team Actually Uses- Employees stay in Slack and get AI support exactly where conversations, tasks, and decisions already happen. Zero learning curve, zero disruption.The Right Model for Every Task- Swa is model-agnostic. It automatically selects the best LLM for your request, eliminating the confusion of choosing tools or juggling dozens of apps.Build No-Code AI Agents in Minutes- Marketing, HR, Finance, Ops—any team can create custom Slack-based agents that automate repetitive tasks, answer questions, or connect with internal systems. No engineering required.Enterprise-Grade Security & Compliance- Your data stays protected. Swa is designed for organizations that must meet strict governance requirements, making it safe for company-wide AI adoption.Usage-Based Pricing—No Per-Seat Fees- Scale AI across your entire organization without budget roadblocks or bloated tool stacks.Unified Management & Billing- One integration, one platform, one invoice. Centralize governance and eliminate AI tool sprawl.Start Using AI in Slack Today
Install Swa from the Slack Marketplace and give your entire company fast, secure, and intuitive access to enterprise-grade AI—right inside the platform they already love.No new tools. No complexity. Just powerful AI, all in one place.How to Use Swa:• Engage in Public Channels: Simply mention @Swa to kick off a conversation and get the insights you need!• Connect in Private Channels: Want a bit more privacy? Just mention @Swa for tailored discussions in private spaces.• Direct Messages Made Easy: Send a message directly—no need for an @ sign, just type away! Paid plan users experience Swa as a dedicated AI agent in the app container. Free plan users can continue chatting with Swa through standard direct message threads.• Customize Your Agents: Seamlessly edit and manage your agents through the App Home tab.Install today to boost productivity, spark creativity, and simplify life - all from Slack.Note: Generative AI can occasionally produce inaccurate or incomplete information. We recommend reviewing responses for accuracy before making decisions based on them.

Swa will be able to view:

Swa will be able to do:

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General

Privacy & data governance

Data retention policy

Swa retains personal data only as long as necessary to fulfill the requested functionality or to meet legal obligations, such as payment processing. Swa retains prompt inputs and LLM outputs for the purpose of providing context, continuity, and fast retrieval. This data is securely stored in a vector database using retrieval‑augmented generation (RAG). Retention is limited to the duration of Swa’s active presence in a channel or workspace. Data from a Channel is automatically removed from Swa when Swa is removed from the Channel, and no long‑term storage occurs outside of these contexts. Operational logs (e.g., API call metadata) are retained temporarily and are deleted or anonymized when no longer needed. Usage logs are captured for billing and audit purposes which includes the model used and token count sent and received per transaction.

Data archiving and removal policy

For connected data sources like Slack, any contextual data is deleted Users may remove stored integration data at any time via admin panels, admin channels, and requests. If Swa is uninstalled from a Slack workspace, all associated workspace data will be automatically deleted within 72 hours. Once deleted, the data is permanently unretrievable. Similarly, if Swa is removed from a channel, all related channel context is purged automatically. Swa will comply with all additional deletion requests within a reasonable timeframe - typically immediately. Email support@swa-ai.com for further questions or requests!

Data storage policy

All user data is stored and processed within U.S.-based infrastructure. OAuth tokens and credentials are secured in an encrypted environment using industry‑standard encryption protocols (including TLS, HTTPS, and OAuth 2.0). Swa does not use customer data for model training. External content is never stored or replicated unless explicitly required by the user - for example, when provided as part of a file upload or context‑enhanced task.

Data center location(s)

United States

Data hosting details

AWS, Azure, & Google Cloud, Pinecone

Data hosting company

AWS, Azure, GCP, Pinecone

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

ChatGPT, Claude, Perplexity, Deepseek, Llama, and others.

LLM retention settings

Swa does not persist messages or prompts sent to LLMs. Outputs may be temporarily cached in-memory for reply chaining (max a few seconds). No training or fine-tuning is performed on user data. LLM Providers used do not retain or train data.

LLM data tenancy policy

Swa uses third-party LLM APIs (e.g. OpenAI, Anthropic, Perplexity, Grok) in a fire-and-forget model. Inputs are sent to the LLM provider for inference only; no data is stored beyond processing.

LLM data residency policy

Inference requests may be processed in the LLM provider’s default region (typically US-based). Swa does not control regional residency unless the provider offers and enforces such controls.

Certifications & compliance

Security