Sequoia

Description Permissions Security & Compliance

Sequoia app for Slack brings your benefits information right to your fingertips—directly in Slack. Whether you're preparing for open enrollment, reviewing your coverage, or helping a dependent explore their options, Sequoia is here to guide you.
With a friendly, conversational experience, you can quickly:
•    Explore your medical, dental, and vision plan options
•    Understand what’s covered and what’s not
•    Check preventive care guidelines
•    Get answers about dependents, cost-sharing, and more
Just ask questions like:
•    “What are my medical plan options?”
•    “What’s covered under my dental plan?”
•    “Can I add a dependent?”
•    “What is the out-of-pocket maximum?”
Sequoia gives you clear, personalized answers based on your company’s official benefits documents—no more digging through PDFs or waiting for a reply. It’s available 24/7 and connects you to human support when you need it.Disclaimer: The responses provided are generated with the help of AI and might not always provide the correct response to your question, and should not be used as legal, medical, financial, insurance or other professional advice.
Any quoted benefit amounts are estimates only. The terms of the official plan documents govern all aspects of the benefit programs, including but not limited to eligibility, benefits provided/payable, and claims procedures. If plan documents are not accessible or current, the accuracy of the information provided might be affected.
For accurate and personalized advice about your benefits, employees can reach out to the Sequoia Advocate team through our mobile app or web platform.

Sequoia will be able to view:

Sequoia will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

The personal information that we maintain about you will be stored and maintained by Sequoia until you instruct us otherwise, or, in Sequoia’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required or allowed to maintain such information by law or other applicable rules or regulations. Our retention of information is based on many factors such as your relationship Sequoia or our clients, the nature of the information, compliance with our legal obligations, and defending or resolving actual or anticipated legal claims.

Data archiving and removal policy

Data storage policy

Sequoia uses strong encryption algorithms such as AES-256 for data at rest and TLS 1.2/1.3 for HTTPS connections so that data is encrypted both in transit and at rest (when stored). Only minimal data necessary for functionality is stored, and all data is subject to automated expiration policies.

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Azure Open AI

LLM retention settings

We use Azure LLM, and there is no configuration that guides to store customer data.

LLM data tenancy policy

The tenancy policy will reflect to Azure Open AI's tenancy policy.

LLM data residency policy

The residency policy will reflect to Azure Open AI's data residency policy.

Certifications & compliance

Security