Dash0
Dash0 is a cloud-native observability tool that integrates seamlessly with Slack to deliver real-time alerts on system performance, errors, and anomalies. Streamline your workflows and stay ahead of potential issues with Dash0, right where your team communicates.
Dash0 will be able to view:
Dash0 will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Dash0 Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
For service users, we retain personally identifiable information (PII) for as long as your account remains active or as necessary to provide you with access and usage rights to the Service. Additionally, we may keep and use your information as needed to fulfil legal obligations, resolve disputes, and enforce our agreements.
Data archiving and removal policy
Customers can access, update, or change their personal information by logging into the Services or contacting support@dash0.com. To deactivate an account you can also log into the Service or the customers may email us, but certain personal information may be retained as required by law or for legitimate business reasons, such as dispute resolution or enforcing agreements. Cached or archived copies of personal information may also be kept for a limited time.
Data storage policy
Dash0’s data storage policy is designed to ensure data privacy, security, and in accordance with SOC2 Type II. Data is stored only as long as necessary for its intended purpose or as required by law; once the legal basis or purpose ends, data is deleted or blocked unless retention is mandated for legal or dispute reasons. Storage durations vary by data type and processing activity—for example, server logs are kept for up to 6 months, while subscription and payment data may be retained for up to 10 years to meet legal and bookkeeping requirements.
Data center location(s)
United States, Ireland
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
Data deletion request procedure
When a deletion request is received via support@dash0.com the data is deleted within 30 days.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2025-04-21
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
GitHub, Google and custom SAML if required
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
security@dash0.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no