Dash0

Description Features Permissions Security & Compliance

Dash0 is a cloud-native observability tool that integrates seamlessly with Slack to deliver real-time alerts on system performance, errors, and anomalies. Streamline your workflows and stay ahead of potential issues with Dash0, right where your team communicates.This app uses AI/LLM technology. Generated content may be inaccurate or incomplete and should be reviewed before use.

Dash0 will be able to view:

Dash0 will be able to do:

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General

Privacy & data governance

Data retention policy

For service users, we retain personally identifiable information (PII) for as long as your account remains active or as necessary to provide you with access and usage rights to the Service. Additionally, we may keep and use your information as needed to fulfil legal obligations, resolve disputes, and enforce our agreements.

Data archiving and removal policy

Customers can access, update, or change their personal information by logging into the Services or contacting support@dash0.com. To deactivate an account you can also log into the Service or the customers may email us, but certain personal information may be retained as required by law or for legitimate business reasons, such as dispute resolution or enforcing agreements. Cached or archived copies of personal information may also be kept for a limited time.

Data storage policy

Dash0’s data storage policy is designed to ensure data privacy, security, and in accordance with SOC2 Type II. Data is stored only as long as necessary for its intended purpose or as required by law; once the legal basis or purpose ends, data is deleted or blocked unless retention is mandated for legal or dispute reasons. Storage durations vary by data type and processing activity—for example, server logs are kept for up to 6 months, while subscription and payment data may be retained for up to 10 years to meet legal and bookkeeping requirements.

Data center location(s)

United States, Ireland

Data hosting details

Cloud hosted

Data hosting company

AWS

App/service has sub-processors

yes

Guidelines for sub-processors

http://security.dash0.com/

App/service uses large language models (LLM)

yes

LLM model(s) used

The models are Claude Sonnet 4.5 and 4.6

LLM retention settings

AI-assisted features are powered via AWS Bedrock and GCP Vertex. Prompts and completions are processed in real time and not retained by the model provider under Zero Data Retention agreements. Conversation history is stored within Dash0 for 13 month.

LLM data tenancy policy

We store and process the data in either US or EU, depending on the location of the customer organization (our customer are able to choose between EU and US during signup)

LLM data residency policy

We store and process the data in either US or EU, depending on the location of the customer organization (our customer are able to choose between EU and US during signup)

Certifications & compliance

Security