Vibe OnCall & Slack Integration

Vibe OnCall

Description Features Permissions Security & Compliance

The last pager you'll ever need.Traditional pagers notify the on-call engineer when something breaks, but the engineer often starts with little context. Vibe OnCall combines reliable paging with AI-assisted incident investigation so responders can begin with a clearer picture of what happened and where to look next.When an alert fires, Vibe OnCall can collect context from your configured integrations, correlate relevant signals, help create the incident record, and share an incident briefing in Slack. If human attention is needed, Vibe OnCall pages the appropriate responder using your configured routing rules, escalation policies, and notification preferences.Vibe OnCall supports several incident-response responsibilities:
• Triage — analyzes alerts and available observability context to surface relevant signals and possible causes
• Scribe — records timelines, decisions, and incident updates so important context is not lost
• Commander — helps coordinate the response and stakeholder communications
• Remediation — recommends next steps and supports explicitly authorized actions through configured integrationsThe result is a shared incident workspace where responders can review the available context, coordinate decisions, track the timeline, and page additional help when needed.Use it where your team already works:In Slack, mention Vibe OnCall or use the /vibe command to ask questions about the current channel and incident context. Vibe OnCall can also post incident updates, summaries, and paging notifications in Slack. The related web and mobile experiences provide access to incidents, alerts, timelines, on-call schedules, and escalation policies.Example questions include:
• "What are the recent conversations in this channel?"
• "Is anything in this channel related to an incident?"
• "Are any alerts from our connected monitoring tools related to this incident?"
• "Which runbook may be relevant to this issue?"
• "Who should we page for additional help?"How to install Vibe OnCall:Sign in at https://app.vibraniumlabs.ai, then go to Dashboard → Integrations → Slack and select Add to Slack. Installation requires an authenticated Vibranium organization so the OAuth request can be associated with the correct organization and Slack workspace. Incident-listening workflows are configured on the back end by the Vibranium Labs team; contact us to set up or adjust them.AI-generated content notice:Vibe OnCall uses generative AI to analyze incident context and generate summaries, root-cause hypotheses, recommendations, and suggested actions. AI-generated responses may be inaccurate, incomplete, or misleading. Verify important information independently, and have a qualified engineer review recommendations and actions before applying changes to production.Vibe OnCall assists incident responders; it does not replace human judgment. Teams remain responsible for validating diagnoses, approving production changes, and following their own operational and security procedures.Install Vibe OnCall to bring investigation context, incident coordination, and on-call paging together in Slack.

Vibe OnCall will be able to view:

Vibe OnCall will be able to do:

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General

Privacy & data governance

Data retention policy

Vibranium Labs retains Customer Data in accordance with each customer’s data retention preferences, as configured per integration. Our default policy is to retain Customer Data only for the duration necessary to provide services and maintain contextual relevance for incident response. Customers may define custom retention periods per integration (e.g., Slack, Jira, New Relic), and these preferences are strictly enforced across our platform.

Data archiving and removal policy

Vibranium Labs will remove or archive Customer Data upon request or at the end of the customer-defined retention period. Data is securely deleted from both primary and backup systems in accordance with industry best practices. Additionally, customers can request manual deletion of data through our support channels or via API, where available.

Data storage policy

Vibranium Labs stores Customer Data in encrypted form at rest and in transit. All data is stored in the United States using AWS RDS and Pinecone (for vector storage). Our infrastructure complies with SOC 2 and other industry-standard security frameworks, and we ensure that customer-specific data is logically isolated in our multi-tenant and single-tenant environments.

Data center location(s)

United States

Data hosting details

Our data is cloud-hosted using Amazon Web Services (AWS). We utilize RDS for relational data and Pinecone for vector embeddings. Each enterprise customer receives their own isolated application instances for both frontend and backend. We also provide separate hosting models for enterprise and self-serve customers to align with their security and compliance needs.

Data hosting company

AWS, Pinecone

App/service has sub-processors

yes

Guidelines for sub-processors

https://vibranium-labs.notion.site/vibranium-labs-sub-processor-guidelines

App/service uses large language models (LLM)

yes

LLM model(s) used

gpt 5.1, sonnet 4.6, gpt-4o, gpt-4o-mini, text-embedding-ada-002, text-embedding-3-large, text-embedding-3-small

LLM retention settings

By default, LLM providers do not retain API-submitted data for model training or persistent storage when using their enterprise/commercial API. Vibranium Labs does not allow LLM providers to retain or use customer prompts or outputs for training.

LLM data tenancy policy

Vibranium Labs routes all customer interactions with LLMs through tenant-aware infrastructure. Each enterprise customer’s prompts, messages, and outputs are logically isolated within their environment. No data is shared across tenants.

LLM data residency policy

All LLM traffic is routed through model’s API endpoints hosted in the United States. Vibranium Labs ensures that any intermediate data (e.g., vector embeddings, Slack messages, summaries) is stored within U.S.-based services such as AWS and Pinecone.

Certifications & compliance

Security