Data retention policy
We store minimal user and message data required for core functionality. User info (e.g., user ID, email) is stored securely and removed upon uninstallation or request. All data is encrypted in transit and at rest.
Data archiving and removal policy
Users may request deletion of their personal data by contacting us at hello@adeption.io. Upon receiving and verifying the request, we will process the deletion in accordance with our data retention and privacy policies.
Inactive data is securely archived with encryption and restricted access, while sensitive or obsolete data is permanently deleted using secure methods and documented procedures. Special handling is applied to sensitive or legally protected data.
Data storage policy
The Data Storage Policy outlines secure and consistent practices for storing data at Adeption, covering digital and physical data. It specifies approved storage locations, access controls, encryption methods, and backup requirements.
Data center location(s)
Ireland, Netherlands
Data hosting details
Cloud services
Data hosting company
Microsoft Azure
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM retention settings
We prioritize no data retention for LLM tools and prohibit use of customer data for model training. Any necessary temporary storage must be controlled, region-specific, and aligned with Adeption's policies.
LLM data tenancy policy
We ensure data privacy, security, and legal compliance when using LLMs. We maintain ownership of all inputs and outputs, prioritize platforms with zero retention or single-tenant setups, and adhere to data residency laws.
LLM data residency policy
All data processed by LLM services must be stored and processed in approved regions, compliant with GDPR, DPDP, and other regulations. It requires the use of enterprise-grade LLMs with configurable data residency settings and restricts the use of consumer