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Outreach

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Description FeaturesPermissionsSecurity & Compliance
The Outreach integration for Slack keeps revenue teams connected and in sync where work happens. Get real-time updates, alerts, and reminders - without breaking focus.When a teammate is @mentioned in Outreach, they’ll receive a message into Slack they can reply to instantly, so conversations continue seamlessly and deals don’t stall. By bringing collaboration into Slack, teams respond faster and stay aligned across deals, turning conversations into closed-won outcomes.Outreach is an end-to-end AI Revenue Platform for all go-to-market teams. By embedding agentic AI across every revenue workflow, Outreach increases sales productivity, boosts pipeline, and gives leaders the visibility and predictability they need to grow revenue at scale.Outreach can use AI to generate responses, which may occasionally be inaccurate or incomplete — please review and verify outputs before relying on them.

Outreach will be able to view:

Outreach will be able to do:

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General
Developer
Outreach
Company headquarters location
United States
Terms of service
https://www.outreach.io/terms
Privacy & data governance
Data retention policy
As a SaaS provider and processor of data, data retention is set by the data controller.
Data archiving and removal policy
As a SaaS provider and processor of data, data archival and removal is performed inline with the agreement between Outreach and Outreach's customer.
Data storage policy
As a SaaS provider and processor of data, data storage is performed inline with the agreement between Outreach and Outreach's customer.
App/service has sub-processors
yes
Guidelines for sub-processors
https://www.outreach.io/sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Azure OpenAI GPT-4.1 family models
LLM retention settings
The lifetime of user-accessible data is managed by the users. LLM traces follow our standard retention policy.
LLM data tenancy policy
The same tenancy policy applies to the data that is accessible to the users. We use multi-tenant infrastructure, with logical isolation at the tenant level. LLM traces are not user-accessible.
LLM data residency policy
The user-accessible data is stored in the tenant database. LLM traces and related data are stored in US.
Certifications & compliance
SOC attestation
https://www.outreach.io/platform/trust
ISO/IEC-27001 certification
https://www.outreach.io/platform/trust
GDPR commitment
https://www.outreach.io/gdpr
Data deletion request procedure
Customers can delete their data from inside the application themselves.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, Microsot SSO
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@outreach.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://www.outreach.io/responsible-disclosure
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
https://www.bugcrowd.com/customers/outreach-io/
Requires third party authorization/connections
no
Uses token rotation
no
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