Employee Services for Slack
Enhance Service Management in Slack to elevate employee experiences. Empower employees to raise and track service requests and incidents effortlessly, and stay organized with real-time notifications.
Permissions
Employee Services for Slack will be able to view:
Employee Services for Slack will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Salesforce
Company headquarters location
United States
Privacy & data governance
Data retention policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data archiving and removal policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data storage policy
The specific infrastructure used to host and process Customer Data is described in the “Infrastructure and Sub-processors” documentation available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Please contact customer support or contact us at https://www.salesforce.com/form/other/privacy-request/ to request deletion of Customer Data submitted to the applicable service.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
OAuth
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@salesforce.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no